Consumer Rights Test - 16

Among the given options, state level consumer law of United States is California Department of Consumer Affairs. This department ensures professionalism in key industries and promotes consumer awareness. 

1:2005 was a momentous year for the right to information in India because it saw the enactment of a national right to information law.
2:The Central Act was passed by the Indian Parliament on 12 May 2005 and received Presidential assent on 15 June 2005. It came into force on 12 October 2005.

Steps have been taken by government for consumer protection and awareness. Government adopted six points under joint action plan, which include:

• Action against fake, substandard products
  
• Developing a self-regulation code
  
• Launching of joint awareness campaigns
  
• Ear marking of CSR funds for consumer welfare activities
  
• Jointly developing and implementing industry standards for grievance and redressal
  
• All industry to partner with national and state helplines.
  

AGMARK = Agricultural Mark i.e. the Certification and Standardization Mark for packaged Agricultural products in India. The AGMARK is legally enforced in India by the Agricultural Produce (Grading and Marking) Act of 1937 (and amended in 1986).

The greedy practices followed by sellers to make extra profits as a result of lack of consumer awareness include underweight and under-measurements, poor quality goods, increased prices, black marketing, misleading advertisements to improve the sale of quality less goods, overcharging than the original.

The measures take up by government to protect consumers from exploitation includes providing trademarks like ISI, AGMARK for agricultural goods, and Hall mark for gold. It also provides consumer education and awareness through various means like customer care services and making it necessary to mentioning as much as possible information about the product on the wrapper or outer cover.

Consumer Protection Act, 1986 is an act of parliament passed in the year 1986 to protect the interests of consumers in India. It is very important because of the following functions 

• The right to be protected against the marketing of goods which are hazardous to life and property, 
• The right to informed about the quality, quantity, potency, purity, standard and price of goods, 
• The right to be assured, wherever possible access to a variety of goods at competitive prices.

Government cannot pass ordinance to increase prices of vegetables as vegetable prices are not regulated by the Government. Prices are determined by demand and supply in the market. However, in other commodities mentioned, government may intervene to regulate prices.

The National Consumer Disputes Redressal Commission, India is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act, 1986. Its head office is in New Delhi.

The Consumer Protection Act, 1986 (COPRA) is an act of the Parliament  of India enacted in 1986 to protect the interests of consumers in India.  It is made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected therewith it. The act was passed in Assembly in October 1986 and came into force on December 24, 1986.