The correct answer is Informal
Key Points
Informal Organisation
- if we interact with certain people regularly we tend to get more informal with them. This is because we develop interpersonal relationships with them which are not based solely on work purposes.
- These relationships might arise because of shared interests, like if you get to know that your colleague likes the same football club of which you’re a fan of.
- As a matter of fact, informal organizations are out of the formal organization
- This is because when people frequently contact each other we cannot force them into a rigid and completely formal structure.
- They bond over common interests and form groups, based upon friendship and social interactions.
- Unlike formal organization, the informal organization is fluid and there are no written or predefined rules for it.
- It is a complex web of social relationships among members which are born spontaneously. Further, unlike the formal organization,
- It cannot be forced or controlled by the management.
- The standards of behavior evolve from group norms and not predefined rules and norms. Lastly, as there are no defined structures or lines of communication, the interactions can be completely random and independent lines of communication tend to emerge in informal organisations.
Additional InformationSome Other Aspects of Informal Groups are as follows:
1. Group Norms
Parallel to performance and other standards established by the formal organizational structure, the informal groups have their own norms as rules of conduct and a standard of behavior that is expected of all members.
2. Groups Roles
There is an unwritten assignment within the group as to which task will be done by whom and under what conditions. Some job roles are assigned by the management by matching the job description with the person’s qualifications and some other roles develop within the group. For example, some members may informally be technical advisors to others as to how to do the job better and others may act as arbitrators in social problems or other differences that may arise among members.
3. Group Goals
The goal of the informal group, whether it be profitability that conflicts with the organizational goals or customer service which is in accord, heavily influences productivity. It is necessary to integrate the group goals with the organizational goals for the purpose of improvement and success.
4. Leadership
The informal leader emerges from the group either because of his personal charisma, his social status, or his technical expertise. He is not formally elected but is accepted in the minds and hearts of the workers. These leaders influence the behavior of others and remain leaders as long as they are sincere to the group interests.
5. Group Cohesiveness
Cohesiveness refers to the degree and strength of interpersonal attraction among members of the group. The high degree of cohesion is highly motivating in achieving group goals. Members help each other and support each other.