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Directing Test - 31

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Weekly Quiz Competition
  • Question 1
    1 / -0
    Match the following:
    (a) Expectancy theory(1) William Ouchi
    (b) Theory z(2) Douglas Mc Gregor
    (c) Participation theory(3) Vroom
    (d) Hygiene theory(4) Herzberg
     
    Solution
    There are various theories of motivation developed by different thinkers and philosophers. Expectancy theory of motivation is developed by Victor Vroom. Theory Z of motivation is developed by William Ouchi. Participation theory of motivation is dedeveloped by Douglas McGregor. Hygiene Theory of motivation is developed by Frederick Herzberg.
  • Question 2
    1 / -0
    Higher order needs are _______.
    Solution
    According to the Maslow's need hierarchy theory, esteem or ego needs and self actualisation needs are higher level needs. When the first three needs are satisfied then people start demanding respect for themselves in a group to fulfill their esteem needs. Once the employee becomes what he wants to become it means satisfaction of his actualisation needs. 
  • Question 3
    1 / -0
    William Ouchi developed ________.
    Solution
    Theory z is developed by William Ouchi. Theory Z is a hybird system which incorporates the strengths of American management and Japanese management systems.Theory Z is an integrated model of motivation. Theory Z suggests that large complex organisations are human systems and their effectiveness depends on the quality of humanism used. A type Z organisation has three major features—trust, subtlety and intimacy.
  • Question 4
    1 / -0
    Hygiene theory of motivation is related with the name of ________.
    Solution
    A motivational theory proposed by Frederick Herzberg is known as Hezberg' s Motivation Hygiene Theory. According to Herzberg,  today's motivators are tomorrow's hygiene because the lattet sto influencing the behaviour of people when they get them. Accordingly, one's hygiene may be the motivator of another. 
  • Question 5
    1 / -0
    Communication involves _______.
    Solution
    Communication is defined as a process of exchange and sharing of ideas, views, facts, feelings etc between or among people to create common understanding. It is the sum of all things one person does when he wants to create understanding in the mind of another. It involves systematic and continuous process of telling, listening and understanding. 
  • Question 6
    1 / -0
    Communication is a ______.
    Solution
    The communication is a two way process as it begins with sender and ends when the feedback comes from receiver to sender. Minimum two parties are involved in the process of communication ie. the sender and the reciever. Communication is a process which involves elements like sender, message, encoding, media, decoding, receiver, feedback and noise.
  • Question 7
    1 / -0
    'Communis' implies _______.
    Solution
    The word communication has been derived from the Latin word 'communis' which means 'common' which consequently implies common understanding. Communication is defined in various ways. Generally it is understood as a process of exchange of ideas, views, facts, feelings etc between or among people to create common understanding. 
  • Question 8
    1 / -0
    Receiver is also known as ______.
    Solution
    Receiver is also known as communicatee. It may be a person or group of people to whom the message is conveyed. The message must be designed, encoded and transmitted in a manner that receiver can understand it easily. Depending on the channel selected, receiver may be a listener, viewer or a reader.
  • Question 9
    1 / -0
    Promotion is?
  • Question 10
    1 / -0
    Formal communication is ________.
    Solution
    Formal communication flows through official channels designed in the organisation chart. This communication may take place between a superior and subordinate, a subordinate and superior or among same cadre employees or managers. Formal communication generally takes place in the written form such as notice, memo, document etc and is recorded and filed in the office.
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