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Controlling Test - 40

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Controlling Test - 40
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  • Question 1
    1 / -0
    In what order do managers typically perform the managerial functions?
    Solution
    The four common functions of management include planning, organizing, leading and controlling.
    1. Planning is typically where the direction of the organization is established through a variety of activities including the development of goals.
    2. The organizing function of management is comprised of numerous activities directly or indirectly related to the allocation of resources in ways that support the achievement of goals and plans that were developed in the planning function. Included within the organizing framework are numerous human resource management (HRM) related activities such as job design and the assignment of job duties.
    3. Leadership is a multi-dimensional process that includes motivation and influence of employees. As a part of this process of motivation and influence, exceptional leaders are typically skilled communicators. In the context of leadership, trust plays a valuable role in the job attitudes displayed by employees in the work environment.
    4. The fourth function of management, control, includes managerial efforts directed toward monitoring both organizational and employee performance and progress toward goals. Organizations and managers utilize a variety of strategies or methods related to control. These methodologies range from overt, highly restrictive, and assertive forms of control to more implicit, decentralized, indirect forms of control. The methodology may include the use of various management information systems, but has been manifested, in the past, by managers directing employees, telling them how to do their jobs, and by close monitoring of the employees’ performance.
  • Question 2
    1 / -0
    Which of the following is/are traditional control device(s) of control system?
    Solution
    One of the traditional control device of control system is Budgetary control. A budget is a numerical statement of expected figures. It helps in assigning future targets and how much to spend in order to achieve that target. 
  • Question 3
    1 / -0
    Which of the following is essential of good control system?
    Solution
    Deviations are a big hurdle with respect to achievement of goals. If the goal is time centered then it would be difficult to achieve it because of deviations in the work. Hence, it is important to report deviations promptly to the management as it will ensure a good control system.
  • Question 4
    1 / -0
    Arrange the process of control in proper form
    (1) Follow through
    (2) Establishment of goals and standards
    (3) Corrective action
    (4) Measurement of actual performance
    Select the correct answer from the option given below -
    Solution
    The process of control is as follows:
    • The goals for the organisation and standards for the work are established
    • The actual performance by the employees are then measured
    • After the measurement is over, the results are observed and then corrective action is taken
    • Finally, there is a follow up procedure carried out by the management to ensure everything is as per standards and specific goals are achieved
  • Question 5
    1 / -0
    Which of the following is/are traditional control device(s) of control system?
    Solution
    Some of the traditional control device of control system are:
    • Programme Evaluation and Review Technique (PERT) and Critical Path Method (CPM) techniques were developed in USA in the late 50's. Any programme consists of various activities and sub-activities.
    • Ratio analysis can be used to find out and analyse the financial statements. Ratio analysis helps to understand the profitability, liquidity and solvency position of the business.
  • Question 6
    1 / -0
    What type of control is most important for effective delegation?
    Solution
    Feed forward control system is used to facilitate goal setting and develop action plan. In using feed forward control system, managers test variances between predicted and expected outcome, and then tries to minimize those variances. Feed forward control system has a role to communicate strategy that is used by an organization to reach organizational purposes. This control system also guides organizational members to get opportunities and capabilities needed in the future. Information from the uses of performance measurement will be used as a base to predict impact of future performance.
  • Question 7
    1 / -0
    Which of the following is not a symptom of employee resistance to change?
    Solution
    Employee resistance to change is a complex issue facing management in the complex ever- evolving organisation of today. employees resistance to change means that they are not willing to change as everyone prefers stability and comfort in both personal and professional live. The symptoms which includes employee resistance to change are increase in employee absenteeism, non-participation and indifferent behavior and decrease in performance and productivity. Increase in performance and productivity is not a symptom of employee resistance to change.
  • Question 8
    1 / -0
    Employees may resist change for which of the following reason(s)?
    Solution
    Employees’ responses changes in the organisation can be fear. During the changing phase, some employees may feel the need to stick to what they were doing because it was a more secure, predictable. If what they had been doing in the past worked well for them, they may resist changing their behavior out of fear that they will not achieve as much in the future. The less transparency in the organization knows, the more fearful the employees become.
  • Question 9
    1 / -0
    Non-traditional control devices are based on _____________.
    Solution
    Modern techniques of controlling are those which are of recent origin and are comparatively new in management literature. These techniques provide a refreshingly new scientific ways in which various aspects of an organisation can be controlled. These include: 
    (a) Return on investment 
    (b) Ratio analysis 
    (c) Responsibility accounting 
    (d) Management audit 
    (e) PERT and CPM 
    (f) Management information system
  • Question 10
    1 / -0
    Modern control system is _______ rather than work or job oriented.
    Solution
    Modern techniques of controlling are those which are of recent origin and are comparatively new in management literature. These techniques provide a refreshingly new scientific ways in which various aspects of an organisation can be controlled. These are worker focused rather than job oriented. These include: 
    (a) Return on investment 
    (b) Ratio analysis 
    (c) Responsibility accounting 
    (d) Management audit 
    (e) PERT and CPM 
    (f) Management information system
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