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Decision Making Test - 2

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Decision Making Test - 2
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  • Question 1
    4 / -1

    While travelling in a Delhi-registered commercial taxi from Delhi to Noida (another State), your taxi driver informs you that because he has no permit for running the taxi in Noida, he will stop at Noida’s Transport Office and pay the prescribed fee of Rupees forty for a day. While paying the fee at the counter you find that the transport clerk is taking an extra fifty rupees for which no receipt is being given. You are in hurry to attend a meeting. In such circumstances, what would you do?

    Solution

    In this scenario, you have noticed an incident related to corruption and also have to attend a meeting. 

    Option a & e are not the best solutions as you are also in a hurry to get to a meeting and cannot afford to be waste time argue with the clerk. Moreover, this might only solve the isolated event that you noticed and not any similar activities that might continue to happen. Telling other drivers about the corrupt clerk does not solve the problem in anyway.

    Option b & d are not correct as you are keeping quiet despite noticing a problem.

    Option c is the best solution to achieve both your objectives of reporting the corruption incident to the respective authorities as they are in a better position to solve it as well as attending your meeting. They can prevent it from happening in the future as well.

  • Question 2
    4 / -1

    The CEO of ABC Telecom Ltd. (ABC) is in a quandary since he received the telephone call in the morning from his counterpart at LMN Telecom Ltd. (LMN).Both companies were engaged in a bitter experience a couple of years ago when they had attempted to merge with the intention of creating a behemoth telecom company, possibly the largest in the world. The merger had fallen through due to opportunistic behavior on the part of Mr. Das, then CEO of LMN. During the time the merger talks were taking place, Mr. Das had also approached a few other suitors for LMN in an attempt to force ABC to pay a higher price. Further, there were reports of attempts by management of LMN to scuttle the deal. Back then, ABC had also faced stiff opposition to the deal from one of its large shareholders.

    Since then, a lot has changed for both companies. The bleak economic conditions due to recession had led to a drastic fall in the market value of both companies, with ABC comparatively losing much more in terms of market value. Raising money has become more difficult for both companies, especially for LMN. On the brighter side for ABC, the opposing shareholder had recently sold off his stake to another investor who earlier had supported the original merger deal with LMN a couple of years ago.

     

    The merger of ABC and LMN has been confirmed after detailed negotiation with LMN holding the majority share of the resultant entity. LMN has financed the merger by taking debt at higher-than market interest rates from its bankers, in the hope that it would be able to streamline operations and reduce costs in the resultant entity which will allow it to repay the loan. If you were an investor looking to invest in telecom companies, which of the following could be the strongest reasons for staying away from investing in the resultant entity?

     

    Solution

    Option a : As an investor, better offers from customers being provided by newer companies cannot be a reason as that can be done by the new merged entity as well. Hence it is not a strong reason.

    Option b: This is a good reason but not the strongest one.

    Option c: Not providing grand strategies cannot really be a very strong reason for investors if they believe in the market and the business.

    Option d is irrelevant as Mr. Das was no more the CEO. Even if he were, opportunistic behavior should have no impact on an investor’s decision to invest as investors look for potential in the business and the market. 

    Option e is correct. The question states that LMN was using high cost debt in the hope that the merged entity will have a cost advantage. If this finding is not true, the this will be the strongest reason for an investor to stay away. If there is no advantage over competitors, then there is no reason why an investor should consider the merged entity with a high cost dent to pay instead of another company.

  • Question 3
    4 / -1

    Answer the question based on the letter below.

    To the Chairman:

    Dear Mr.Sailesh,

    At the December 3, 2011 meeting, it was decided that no two officers would hold positions on the same committee. It has recently come to my attention that both Chaitanya Rao and Ajit Singh will be serving in some capacity on the Cultural Committee, and both have been nominated for officer status. As you know, this is in direct disregard for the rules as voted by the Members Council last December 3, 2011. I would hope that sufficient action be taken by the Disciplinary Committee (on which committee both of the above are members) so that this problem will be remedied.

    Sincerely,

    Arvind Singh

     

    If both the nominations are confirmed, which of the following exhaustively and reasonably, describes actions that may occur in the near future?

     

    Solution

    Options a, c and d states that only one of the two employees must resign. This decision is biased as there is no clear explanation on why only one person should resign and other continues. Option b is also invalid as it states that either of them should resign.

    Option e provides an unbiased option wherein one resigns from each committee.

  • Question 4
    4 / -1

    You are the chairperson of a state sports committee. It is your first year in the position and you decided to introduce a new junior category in the regional tennis tournament for children under 15 years of age. The tournament was very well received as it showcased the local tennis talent. The winner of the junior tennis competition was Abhay Verma. However, after the conclusion of the tournament, you have received a complaint that Abhay had crossed the age criteria by 5 days. What will be your immediate course of action?

    Solution

    Option b is extreme and would be reading too much into a complaint without verifying it.

    Option c would be ignoring a problem, if true. As the Chairperson of a committee it is your duty to ensure rules are enforced and violation should be considered one even if it is a minor one. 

    Option d: asking the sports committee for their views will not get you to an answer and you will only get more opinions.

    Option e: asking Abhay for a clarification will possibly only get you a biased report. It is likely that he knew he was over-age and did not reveal the true facts about his age during the event and he might do so again. 

    Hence, option a is the best answer as it allows you to set up an independent committee that can look into the complaint and verify if any truth is associated with it before deciding on nest steps.

  • Question 5
    4 / -1

    The city of Nagar has a population of 10 million, 2 million amongst whom were rich, 3 million poor and 5 million belonged to the middle class. Saundarya Cosmetics manufactured and sold beauty product to rich class at a premium price. Its products were very popular with customers. Many people from the middle and poor segments of population aspired to buy these products but could not afford because of high prices. Of late, sales growth was stagnating in the rich segment. Which of the following is the best option for Saundarya Cosmetics to maximize long-term profits?

    Solution

    Option a: If Saundarya Cosmetics sells the same products at lower prices to middle and poor classes, then it would be unfair on its existing customers with the differential pricing for the same products. Moreover, business interests of the company might not be maintained with the possibility of losing its premium status for the same product among the rich segment.

    Option b: If the company tries to sell its products under different brand names- this will not matter much as the poor will not be able to buy these products. This statement does not solve the primary issue which is the affordability for the middle and poor segments.

    Option c: selling similar products of different quality standards with different brand names, to middle classes and poor classes is the best option as it opens up a new market for the company to increase the sales and also can continue to cater to the rich segment without affecting profits and brand name.

    Option d: Sales growth was stagnating in the rich segment, hence continuing to target rich only and hoping that today’s middle class would be tomorrow’s rich class does not make business sense.

    Option e: Since its products are very famous among the customers, the company might be having significant market share in the rich segment. Forgetting rich class all of a sudden is not a good strategy and does not make business sense.

  • Question 6
    4 / -1

    Analyze the following data and answer the question follow:

    Purushottam Bhatnagar owns and operates a sweetshop Puru and Sons. He is about 60 years old is eager to hand over the business to his sons Ratan and Pramod. He, however, fears that his sons, fresh from college may not understand the tricks of the trade.

    Purushottam’s eldest son discovered that the shop repackaged sweets that were close to expiry and sold them at a discount under different names. These sweets usually get sold very fast. But his son was concerned about the possible consequences of this practice.

    Purushottam was thinking of the following arguments to convince his son.

    1. These sweets are consumed the same day and therefore there is no cause for worry.

    2. Reduced prices give enough indication about the sweets to the customers.

    3. These products are preferred by those who cannot afford full-price and in a way, this is a service done to them.

    4. In the past 30 years not a single person has reported ill because of consumption of these sweets.

    5. Repacking and selling sweets is a common practice.

    Which combination of arguments below is MOST LIKELY to convince Ratan?

    Solution

    Argument 1 is a strong argument as the sweets are close to expiry and there is no harm in consuming them immediately.

    Argument 2 is unethical on the part of Purushottam as he tries to put the entire responsibility on the shoulders of the customers. So, eliminates argument 2.

    Argument 3 is unethical as offering sweets close to expiry at a low cost does not rule out the possibility of the customers falling sick due to its consumption. So, eliminates argument 3.

    Argument 4 gives a piece of concrete evidence in order to justify this practice and a clean history reduces the probability of negative consequences to a greater extent.

    Argument 5 is passive in nature and can be eliminated.

  • Question 7
    4 / -1

    Hiralal, a poor villager, lives in a far off village which is almost two hours by bus from your office. The villager's neighbour is a very powerful landlord who is trying to occupy Hiralal's land by force. You are the District Magistrate and busy in a meeting called by a local Minister. The villager has come all the way, by bus and on foot, to see you and give an application seeking protection from the powerful landlord. You are informed by your secretary about a poor villager who had come to meet you by walk from a distant village. As you are busy in the meeting with the local minister, you tell the secretary to request him to wait. The villager keeps on waiting outside the meeting hall for two hours. You come out of the meeting and have to rush to another emergency meeting. The villager follows you to submit his application. What would you do?

    Solution

    In this scenario, your objective here is to look into Hiralal’s case while also being able to make it to the emergency meeting where you are required.

     

    Option a is being insensitive to someone who has already waited for a long time outside your office.

     

     

    Option b is better than option a but Hiralal has come to meet you believing that only you can resolve the problem and needs the reassurance that you will help him. 

     

     

    Option c is again better than option b and is a close second but like option b, Hiralal wants to have the comfort that you will solve his problem.

     

     

    Option d is the best answer. This provides the reassurance to Hiralal that you are directly working on his issue while also allowing him to meet his objective of attending the emergency meeting.

     

     

    Option e is being very insensitive.

     

  • Question 8
    4 / -1

    The CEO of ABC Telecom Ltd. (ABC) is in a quandary since he received the telephone call in the morning from his counterpart at LMN Telecom Ltd. (LMN).Both companies were engaged in a bitter experience a couple of years ago when they had attempted to merge with the intention of creating a behemoth telecom company, possibly the largest in the world. The merger had fallen through due to opportunistic behavior on the part of Mr. Das, then CEO of LMN. During the time the merger talks were taking place, Mr. Das had also approached a few other suitors for LMN in an attempt to force ABC to pay a higher price. Further, there were reports of attempts by management of LMN to scuttle the deal. Back then, ABC had also faced stiff opposition to the deal from one of its large shareholders.

    Since then, a lot has changed for both companies. The bleak economic conditions due to recession had led to a drastic fall in the market value of both companies, with ABC comparatively losing much more in terms of market value. Raising money has become more difficult for both companies, especially for LMN. On the brighter side for ABC, the opposing shareholder had recently sold off his stake to another investor who earlier had supported the original merger deal with LMN a couple of years ago.

    Which of the following would be the most appropriate line(s) of thought for the CEO of ABC to adopt in response to the offer by LMN?

    i. Once bitten twice shy. There is simply no way I can think of resuming talks with LMN after their unethical behaviour the previous time around. I would rather spend my time on merger discussions with other companies.

    ii. The deal may make less business sense this time around. However, if it goes through, I will become the CEO of the world's largest telecom company. So let us try our luck once more.

    iii. I will resume talks only if they provide guarantees as to the reimbursement of our expenses incurred, in the event of the deal not materializing.

    iv. Let me not be biased against dealing with LMN, if we can secure the deal at a reasonably low price, benefiting our shareholders, let us go ahead with it.

    v. I am not sure if we can raise the money now. In any event, they are the ones facing greater financial problems. So let's not hurry now. We might have an opportunity to buy them out at a cheaper price later.

    Solution

    The situation currently is different compared to the previous situation when both the companies were discussing a merger as many obstacles which were present last time are not present this time around. And the current CEO of LMN company is not Mr. Das, who had behaved unethically previous time. Hence, statement 1 is not an approporiate response to the offer made by LMN company.

    Statement 2 does not consider the interests of the shareholders, as it is clealry stated that this deal makes less business sense this time around. Hence, this is also not a valid response

    Statement 3: Since both the companies will be incurring costs during this process, it is not appropriate to expect other company reimburse the costs incurred if the deal does not happen. And the issue of legal expenses is a trivial one in the whole matter.

    Statement 4 is in the interest of the shareholders as well as the remaining stakeholders. Hence, this response would be an appropriate response from the CEO of the company

    Statement 5 shows the CEO’s astute business sense and one which is in the interest of the company. Hence, this is also an appropriate response for the offer made by the LMN company.

  • Question 9
    4 / -1

    You are the head of your office. There are certain houses reserved for the allotment to the office staff and you have been given the direction to do so. A set of rules for the allotment of the houses has been laid down by you and has been made public. Your personal secretary, who is very close to you, comes to you and pleads that as his father is seriously ill, he should be given priority in allotment of a house. The office secretariat that examined the request as per the rules turns down the request and recommends the procedure to be followed according to the rules. You do not want to annoy your personal secretary. In such circumstances, what would you do?

    Solution

    Here is a scenario where you have been requested by your secretary to provide preferential treatment in the allocation of houses due to the secretary’s father being ill. As much as you would like to help, allowing your secretary’s request will mean violation of office rules and you also do not want to annoy your secretary. 

    Option a is the best answer in the scenario as you do not want to violate rules of the office that have been created by you. This would send the wrong message across the organization. By calling over the secretary to your room and personally explaining the situation and your inability to deviate from the rules.

    Option b will mean a violation in the rules set by you and this will send a wrong message.

    Option c can be a close option but because the personal secretary is someone who is close to you, he/she will expect some sensitivity to be shown by you towards the issue than indifference.

    Option d is not a good option that this will mean doing nothing when some close has a problem and is expecting an action. 

    Option e is a little insensitive as the passage mentions that the secretary is close to you and if he has approached you, he expects some help/action from you.

  • Question 10
    4 / -1

    Directions For Questions

    Prof. Vijya, the chairperson of the Faculty Academic Committee (FAC), was trying to understand the implications of decisions taken by the Student Placement Committee (SPC) on placement issues.

    It was alleged that Biswajit, a final year student, inflated his grades in his bio-data that was sent to the recruiters. The President of SPC requested the FAC to debar Biswajit from the campus recruitment process. When the matter was brought up for discussion in FAC, one of the professors remarked that Biswajit too should be allowed to defend himself. When Biswajit arrived for the meeting, the situation became even more challenging.

    Biswajit raised the issue that many other students who had misrepresented grades to get coveted jobs and had gone scot-free. He alleged that these students were close to the President of SPC and therefore, no action was taken against them. He stated that somebody has deliberately manipulated his grades in the bio-data. This allegation confused the members and it was decided to adjourn the meeting. Vijya has to decide on the next course of action.

    ...view full instructions

    If you were the Director of the college, what in your opinion would be the most appropriate action?

    Solution

    Options a & b are extreme steps that would be taken based on the opinion of individuals and hence is not an appropriate action. Biswajit has not admitted to any inflation of scores and has said someone else has inflated his scores.

    Option c is correct as the allegations made by the SPC and Biswajit need to be investigated.

    Option d is also correct as it was determined that Biswajit’s score that was submitted to the corporate recruiters was in fact inflated. Hence it is an ethical step taken by the college.

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