Communication in Business Organisations Test 29

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Communication in Business Organisations Test 29

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Weekly Quiz Competition

Question 1
1 / -0

Meaning of R.S.V.P.?

A
Please come

B
Please go

C
Please reply

D
None of the above

Solution

R.S.V.P. stands for Respondez s'il Vous Plait means please reply.
Question 2
1 / -0

Which of the following would be considered an informative or positive message?

A
Convincing the supplier that new freight rules are coming from the Government.

B
Advising your staff that there is no money in the budget for rises this year.

C
Requesting information from a supplier about a new product on the market.

D
Letting customers know that your company can now accept orders online.
Question 3
1 / -0

You have finished a report that you prepared as an outside consultant to a firm when you send it out the report will be accompanied by _______.

A
an email acknowledgement

B
a letter of transmittal

C
a self addresses stamped envelope

D
a thank you letter
Question 4
1 / -0

Amit is preparing a brief memo to his staff to explain a new policy. Which of the following should NOT be included in the memo?

A
Personal Pronouns

B
Contractions

C
Gerunds

D
Minor grammatical lapses
Question 5
1 / -0

Is replying to invitation compulsory select the most suitable.

A
Yes

B
No

C
Yes as it is formal

D
Yes in written as it is formal
Question 6
1 / -0

We are pleased, to inform you that you are shortlisted for an appointment in our company as soon as we can find a position in keeping with your qualifications and experience. Which type of letter is this ?

A
Letter of appointment

B
Short - listed candidate

C
Letter of confirmation

D
Goodwill letter
Question 7
1 / -0

Which one of the following is correct about office notes?
(i) Office notes are a form of internal communication between two different departments
(ii) Office notes are put up by sections or departments to higher authorities.
(iii) The actual layout of the office note is same for all the companies.
The correct option is?

A
(i) and (ii) only

B
(ii) and (iii) only

C
(i) and (iii) only

D
All of the above

Solution

Office Notes- there are the notes exchanged between two departments. There notes are the type of internal communication between various departments. They do not have any specific format. You need not use salutation or complementary closing words when using this form of correspondence.
Question 8
1 / -0

The word resume is a _______ word.

A
Latin

B
Greek

C
French

D
None of these
Question 9
1 / -0

A reply to enquiry letter must take care of ___________.

A
A reference to the date and number of the letter of enquiry

B
All relevant information about goods, prices, discounts

C
Assurance of best service to the sender of the enquiry

D
All the stated options are correct

Solution

The letter which is written by the seller to the buyer giving the information about goods to be sold is called reply to an enquiry letter. It is written to give the information about quality, price of goods, discount offered, terms of payment and so on.
Hence, option (D) is the correct answer.
Question 10
1 / -0

Which of the following is a goodwill letter?

A
Sympathy letter

B
Obituary letter

C
Thank you letter

D
All of the above
Solution
Types of Goodwill letters are:-
1. Thank you letter:- There are several instances in our personal and professional lives when people do us favors. Unfortunately, we take them for granted and ignore an opportunity to thank them and earn some precious goodwill.
2. Letters of Sympathy:- Life is a curious mix of happy and sad moments. It is important to share not only the pleasures but also the pain of your friends and associates. When someone known to you suffers agony or a loss, your words of kindness and sympathy give solace.
3. Obituary Notice:- These notices provide news about people who have just passed away. These are brief, factual, and informative and are published in the Obituary column.
Hence, option (D) is the correct answer.

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Re-Attempt Weekly Quiz Competition

Communication in Business Organisations Test 29

Result

Communication in Business Organisations Test 29

Score

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Rank

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SHARING IS CARING

Question 1

Please come

Please go

Please reply

None of the above

Solution

Question 2

Convincing the supplier that new freight rules are coming from the Government.

Advising your staff that there is no money in the budget for rises this year.

Requesting information from a supplier about a new product on the market.

Letting customers know that your company can now accept orders online.

Question 3

an email acknowledgement

a letter of transmittal

a self addresses stamped envelope

a thank you letter

Question 4

Personal Pronouns

Contractions

Gerunds

Minor grammatical lapses

Question 5

Yes

No

Yes as it is formal

Yes in written as it is formal

Question 6

Letter of appointment

Short - listed candidate

Letter of confirmation

Goodwill letter

Question 7

(i) and (ii) only

(ii) and (iii) only

(i) and (iii) only

All of the above

Solution

Question 8

Latin

Greek

French

None of these

Question 9

A reference to the date and number of the letter of enquiry

All relevant information about goods, prices, discounts

Assurance of best service to the sender of the enquiry

All the stated options are correct

Solution

Question 10

Sympathy letter

Obituary letter

Thank you letter

All of the above

Solution

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