Directing Test

Result

Directing Test - 71

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Weekly Quiz Competition

Question 1
1 / -0

The direction function is merely issuing orders and instructions by a superior and noting more.

A
True

B
False

C
Partly true

D
Partly false

Solution

The direction function is merely issuing orders and instructions by a superior and noting more- this is a false statements. Directing function of management is concerned with instructing, guiding, inspiring and motivating the employees in the organization so that their efforts result in achievement of organizational goal.
Question 2
1 / -0

In the workplace, internal personal communication _______.

A
is unacceptable

B
can have a significant impact on the success of the operation

C
should be encouraged with no restrictions

D
all of the above

Solution

In the workplace, internal personal communication can have a significant impact on the success of the operation. Internal personal communication is generally a face-to-face communication. Internal personal communication can be defined as a process by which people exchange information or ideas through face-to-face communication.
Question 3
1 / -0

Select the statement about business communication that is not true ________________________.

A
Business Communication may be upward or downward.

B
Business communication takes many forms, oral, print and electronic

C
In business you will be judged on your professional expertise, not your communication ability

D
If you communicate well, you are likely to be promoted.

Solution

In business you will be judged on your professional expertise, not your communication ability- this statement about business communication is not true. In business environment, a person's ability to do the required job done in order to maintain the proper functioning of the organization is often measured or judged on the communication ability. Communication ability is one of the crucial characteristic which should be possessed by working officials.
Question 4
1 / -0

The principles of effective writing include:
(X) Brevity
(Y) Clarity
(Z) Accuracy
Select the correct answer from the options given below:-

A
(X)

B
(Y)

C
(Z)

D
All of the above

Solution

Effective writing is of utmost necessary in business communication. Effective writing does not include errors. Effective writing helps to communicate in a proper manner. The principles of effective writing include:
(X) Brevity
(Y) Clarity
(Z) Accuracy.
Question 5
1 / -0

Oral communication consumes more time compared to written communication.

A
False

B
True

C
Partly false

D
None of the above

Solution

Oral communication consumes more time compared to written communication- this is a false statement since oral communication comparatively consumes less time than written communication process. Oral communication involves spoken words used during any form of communication. Oral communication can be defined as a process of expressing ideas or information through the usage of spoken words.
Question 6
1 / -0

When the people in an organization communicate with anyone outside the organization is called __________________.

A
An informal communication

B
An internal communication

C
External communication

D
Non-verbal communication

Solution

When the people in an organization communicate with anyone outside the organization is called external communication. External communication can be defined as a process of transmission of information or any message or idea outside the organizational members or part of the organization.
Question 7
1 / -0

Inoffensive language is a sure way to ____________________.

A
Build goodwill and reputation

B
Break relationships

C
Attract untalented staff

D
All of the above

Solution

Inoffensive language is a sure way to build goodwill and reputation. Language which is offensive or may harm anyone's feelings should be avoided in business communication. In business communication, usage of inoffensive language proved to be very beneficial as it helps to upgrade the existing goodwill of the organization.
Question 8
1 / -0

The flow or pattern of communication may be ______________.

A
Downwards

B
Upward

C
Diagonal

D
Any of the above

Solution

The flow or pattern of communication may be-
a) Downward: The flow of information from the top level or from the superiors to lower level or subordinates is known as downward communication.
b) Upward: When the subordinates pass any information to superiors then it is known as upward communication.
c) Diagonal: Diagonal communication is a flow of information between the persons working in different departments and holding diifferent levels of authority.
Question 9
1 / -0

When we consider the communication activities of an organization from an overall point of view, the activities fall into three broad categories: ___________.

A
electronic, face-to-face and internal

B
external operational, external and personal

C
internal operational, external and operational personal

D
operational, face-to-face and personal

Solution

When we consider the communication activities of an organization from an overall point of view, the activities fall into three broad categories: electronic, face-to-face and internal. Electronic communication is possible via electronic modes of transmission of information like, email. Face-to-face communication is also known as interpersonal communication. Internal communication can be defined as a process of transmission of information or message within the organization.
Question 10
1 / -0

People also communicate within the organization at a personal level this is known as _________________.

A
An informal communication

B
An internal communication

C
Grapevine

D
(A) or (C)

Solution

People also communicate within the organization at a personal level, this is known as an informal communication or grapevine. Informal communication can be defined as communication between the individuals or groups which is not officially recognized. Informal communication is also known as grapevine.

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Re-Attempt Weekly Quiz Competition

Directing Test - 71

Result

Directing Test - 71

Score

-

Rank

-

SHARING IS CARING

Question 1

True

False

Partly true

Partly false

Solution

Question 2

is unacceptable

can have a significant impact on the success of the operation

should be encouraged with no restrictions

all of the above

Solution

Question 3

Business Communication may be upward or downward.

Business communication takes many forms, oral, print and electronic

In business you will be judged on your professional expertise, not your communication ability

If you communicate well, you are likely to be promoted.

Solution

Question 4

(X)

(Y)

(Z)

All of the above

Solution

Question 5

False

True

Partly false

None of the above

Solution

Question 6

An informal communication

An internal communication

External communication

Non-verbal communication

Solution

Question 7

Build goodwill and reputation

Break relationships

Attract untalented staff

All of the above

Solution

Question 8

Downwards

Upward

Diagonal

Any of the above

Solution

Question 9

electronic, face-to-face and internal

external operational, external and personal

internal operational, external and operational personal

operational, face-to-face and personal

Solution

Question 10

An informal communication

An internal communication

Grapevine

(A) or (C)

Solution

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Score

-

Rank

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