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Consumer Rights Test - 11

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Consumer Rights Test - 11
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Weekly Quiz Competition
  • Question 1
    1 / -0
    The Consumer Protection Act was enacted in India in _____.
    Solution
    COPRA was enacted in 1986.
    COPRA was enacted to protect the interests of consumers in India.
  • Question 2
    1 / -0
    In India, the National Consumers Day is observed on _________.
    Solution
    Every Year 24th December is observed as National Consumer Day with a specific theme in India. On this day the Consumer Protection Act, 1986 had received the assent of the president.
  • Question 3
    1 / -0
    The Consumer Protection Act - 1986 is popularly known as ____ .
    Solution
    COPRA was enacted to protect the interests of consumers in India.
    COPRA applies to goods and services.
  • Question 4
    1 / -0
    When did the United Nation adopt the guidelines for consumer protection ?
    Solution
    The United Nations is an organization comprising of numerous countries.  UN consumer protection guidelines are set of rules for the safety of consumers for all member countries in the UN.
  • Question 5
    1 / -0
    The state level consumer court deals in cases involving claims between ___ to ___.
    Solution
    National level consumer court hears cases amounting to more than Rs 1 crore.
    State level consumer court hears cases amounting less than Rs 1 crore.
    District level consumer court hears cases amounting up to Rs 20 lakhs.
  • Question 6
    1 / -0
    In October 2005, the Right to Information Act, introduced by the Government of India, ensured citizens to obtain information about ____ .
    Solution
    A.  Functioning of central and state government departments

    Right to Information Act 2005 mandates timely response to citizen requests for government information. It is an initiative taken by Department of Personnel and Training, Ministry of Personnel, Public Grievances and Pensions to provide a– RTI Portal Gateway to the citizens for quick search of information on the details of first Appellate Authorities, PIOs etc. amongst others, besides access to RTI related information / disclosures published on the web by various Public Authorities under the government of India as well as the State Governments


  • Question 7
    1 / -0
    In 1985, the United Nations adopted the UN guidelines for __________.
    Solution
    • The guidelines for Consumer protection were adopted by the UN in 1985.
    • Guidelines gave legitimacy to the principles of consumer rights.
    • Guidelines were updated in 1999 to include environmental concerns.
  • Question 8
    1 / -0
    Insisting on a cash memo from a seller is consumer's ____ .
    Solution
    • Insisting on a cash memo from a seller is consumer's duty.

  • Question 9
    1 / -0
    Consumer Protection Act, 1986 includes _____.
    (I) Right to safety
    (II) Right to be informed
    (lll) Right to choose
    Solution
    Consumer Protection Act, 1986 includes:
    • the right to the satisfaction of basic needs
    • the right to safety
    • the right to be informed
    • the right to choice
    • the right to be heard
    • the right to seek redressal
    • the right to consumer education
  • Question 10
    1 / -0
    Consumer movement was a result of _____.
    Solution
    Consumer movement is nothing but consumers forming small groups to express their solidarity.
    Consumer movement was a result of dissatisfaction of consumers.
    Consumer Movements builds pressure on the firms or businesses for expressing the consumer grievances.
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