Consumer Rights Test

Result

Consumer Rights Test - 15

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Weekly Quiz Competition

Question 1
1 / -0

Besides the national commission there are state commissions and ____ district forums.

A
38,562

B
35,565

C
35,569

D
38,563

Solution

Besides the national commission there are state commissions and 35,569 district forums.
Question 2
1 / -0

'Hallmark' is used as a logo for which one of the following?

A
Agricultural products

B
Jewellery

C
Electrical goods

D
Electronic goods

Solution

Hallmark is a mark used on items made of metals, such as platinum, gold and silver. Hallmarks are a guarantee of certain purity of the metal.
Question 3
1 / -0

ISI mark can be seen on which of the following items?

A
Jewellery

B
Edible oil

C
Electrical appliances

D
Cereals

Solution

ISI mark is a certification mark for industrial product in India. This mark ensures that the product confirms to the Indian standards mentioned by Indian Standard Institute.
Question 4
1 / -0

Which one of the following days is being observed as 'National Consumers' Day' in India?

A
24 December

B
25 December

C
10 December

D
31 December

Solution

The National Consumer Day (NCD) is observed every year in India on December 24 to promote the basic rights of all consumers. On this day the Consumer Protection Act, 1986 had received the approval of the president.
Question 5
1 / -0

Weight and Standard Measure Act was passed to systematize the measurement and weight in which year?

A
1976

B
1986

C
1956

D
1966

Solution

The Standards of Weights and Measures Act was passed in the year 1976 by Indian Government. This was passed to establish standards of weights and measures, to regulate trade or commerce to safeguard consumer interests.
Question 6
1 / -0

Which of the following is/are the consumer laws of United States?

A
Federal Food, Drug, and Cosmetic Act

B
Fair Debt Collection Practices Act

C
Both A and B

D
None

Solution

Federal Food, Drug, and Cosmetic Act and Fair Debt Collection Practices Act are the two consumer laws of United States.

Federal Food, Drug, and Cosmetic Act: this is abbreviated as FFDCA. This law includes set of laws passed by Congress in 1938 giving authority to the U.S. Food and Drug Administration (FDA) to oversee the safety of food, drugs, and cosmetics.

The Fair Debt Collection Practices Act: this was approved in the year 1977. It establishes legal protection from abusive debt collection practices.
Question 7
1 / -0

Which of the following are the greedy practices followed by sellers to make extra profits as a result of lack of consumer awareness?

A
Black marketing

B
Misleading advertisements

C
Overcharging

D
All the above

Solution

The greedy practices followed by sellers to make extra profits as a result of lack of consumer awareness include black marketing, misleading advertisements to improve the sale of quality less goods, overcharging than the original.
Question 8
1 / -0

Which Act provides relief to buyers of goods in case the goods purchased do not comply with the expressed condition?

A
Indian Tolls Act

B
Sheriffs' Fees Act

C
The Sale of Goods Act

D
None of these

Solution

The act that provides relief to buyers of goods in case the goods purchased do not comply with the expressed condition is the Sale of Goods Act.

Indian Tolls Act deals with Government to levy Tolls on Public Roads and Bridges and Sheriffs' Fees Act for making better provision for the Sheriffs of Calcutta, Madras and Bombay. These two acts have nothing to do with the customer service.
Question 9
1 / -0

What is COPRA?

A
Consumer Operating Protection Regulation Authority

B
Consumer Protection Act

C
Consumer Protection Authority

D
All of the Above

Solution

COPRA is nothing but the Consumer Protect Act. It was introduced in the year 1986 by government of India to safeguard the rights of consumers from the greedy business people aiming only for the profits.
Question 10
1 / -0

To provide awareness among consumers, Grahak Suvidha Kendras were launched in six locations. Which of the following place does not have a Grahak Suvidha Kendra?

A
Bangalore

B
Jaipur

C
Delhi

D
Hyderabad

Solution

Grahak Suvidha Kendras are new initiatives of government which acts as a one stop centre for different consumer welfare services. By March 2015 there were six Grahak Suvidha Kendras located at Ahmadabad, Bangalore, Jaipur, Kolkata, Patna and Delhi. Therefore among the given options Hyderabad does not have Grahak Suvidha Kendras by March 2015.

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Re-Attempt Weekly Quiz Competition

Consumer Rights Test - 15

Result

Consumer Rights Test - 15

Score

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Rank

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SHARING IS CARING

Question 1

38,562

35,565

35,569

38,563

Solution

Question 2

Agricultural products

Jewellery

Electrical goods

Electronic goods

Solution

Question 3

Jewellery

Edible oil

Electrical appliances

Cereals

Solution

Question 4

24 December

25 December

10 December

31 December

Solution

Question 5

1976

1986

1956

1966

Solution

Question 6

Federal Food, Drug, and Cosmetic Act

Fair Debt Collection Practices Act

Both A and B

None

Solution

Question 7

Black marketing

Misleading advertisements

Overcharging

All the above

Solution

Question 8

Indian Tolls Act

Sheriffs' Fees Act

The Sale of Goods Act

None of these

Solution

Question 9

Consumer Operating Protection Regulation Authority

Consumer Protection Act

Consumer Protection Authority

All of the Above

Solution

Question 10

Bangalore

Jaipur

Delhi

Hyderabad

Solution

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