Large Scale Retail Trade Test 4

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Large Scale Retail Trade Test 4

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Weekly Quiz Competition

Question 1
1 / -0

What are the disadvantages that acts as a hindrance while trading through mail order houses?

A
Delayed delivery

B
No credit facilities

C
Lack of personal contract

D
All of these

Solution

The definition of a mail-order house is a company that sells or manages mail-order advertising or a mail-order business. A company that creates letters to send out to customers encouraging them to buy something via the mail is an example of a mail-order house.
Question 2
1 / -0

The seller approaches the customers by advertising the goods through ______.

A
the press

B
sending circulars

C
samples and catalogs

D
all of the above

Solution

A consultative or need based selling approach is where you identify your customer's needs and use it as the basis for a sales approach. It takes the hard edge out of product selling, and you can customize it to meet their needs.
Question 3
1 / -0

Sellers cannot clear all the doubts of customers through catalogues and advertisements. This is because of _____.

A
High promotion cost

B
No after sales service

C
Delayed delivery

D
Lack of personal contact with customers

Solution

Poor Customer service occured due to customers needs and expectation are not satisfied, failing to managing a customer service operation and company standerd , laking of organised planned to execute cutomer service,laking of motivational skills, and laking of good communication skills in concern of product/service.
Question 4
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Mail order business is known as shopping by ___.

A
email

B
fax

C
post

D
website

Solution

Mail order business, also called direct mail marketing, method of merchandising in which the seller's offer is made through mass mailing of a circular or catalog or through an advertisement placed in a newspaper or magazine and in which the buyer places an order by mail.
Question 5
1 / -0

The vending machine incorporates ______ which are placed inside the machine in order to store and dispense products.

A
can feeder

B
stack columns

C
feeder trays

D
all of the above

Solution

The initial outlay is not too high and you can get a machine for Rupees 150 to rupees 450, meaning if you do not have a lot of cash to invest at the beginning, you can still break into the vending machine business by choosing bulk candy vending machines. The products inside these machines offer very good profit margins.
Question 6
1 / -0

Mail order houses are confronted with the problems like _______.

A
damage of goods in transit

B
excessive operating cost

C
credit policies

D
all of the above

Solution

1. Lack of personal contact
In mail order business, the producer/seller and customers cannot have direct personal contact with each other. The customers cannot get as much satisfaction as desired from the goods. As a result, they may be attracted to other retailing institutions to buy necessary goods.
2. unnecessary delay
Unnecessary delay is a major disadvantage of mail order business. As in this method of purchase order takes a comparatively long time to reach the producers' hand and also to give delivery of goods to buyers by mail, mail order business is a delay-making business.
3. Lack of selection of goods
in mail order business, the customers cannot inspect goods; they cannot get the selection facility and buy preferred goods.
Question 7
1 / -0

Under ________ system the goods can be sent to all the places having postal services.

A
mail order houses

B
chain Stores

C
departmental store

D
specialty shops

Solution

Mail-order house is a company that sells or manages mail-order advertising or a mail-order business.
A company that creates letters to send out to customers encouraging them to buy something via the mail is an example of a mail-order house.
Question 8
1 / -0

There can be different alternatives for receiving payments for a Mail Order House. They are _______.

A
full payment in advance

B
Value Payable Post (VPP)

C
the goods may be sent through a bank

D
All of the above

Solution

A card not present transaction (CNP, MO/TO, Mail Order/ Telephone Order, MOTOEC) is a payment card transaction made where the cardholder does not or cannot physically present the card for a merchant's visual examination at the time that an order is given and payment effected.
Question 9
1 / -0

Identify the incorrect statement regarding large shop retailers.

A
There are different size groups of fixed shop retailers.

B
These retailers may be dealing in different products, including consumer durable as well as non-durable.

C
This category of retailers has greater credibility in the minds of customers.

D
They normally deal in consumer products of daily use.

Solution

Large scale retail trade is a type in which either single type of goods or a variety of goods is made available to a large number of consumers in a big shop under a singel roof or may be made available at the convenience of customers.
Question 10
1 / -0

Which of the following is not a feature of Chain store?

A
The manufacturing/procurement of merchandise for all the retail units is centralized at the head office.

B
Each retail shop is under the direct supervision of a Branch Manager.

C
As the size of these stores is very large, they are generally formed as a joint stock company.

D
The prices of goods in such shops are fixed and all sales are made on cash basis.

Solution

Chain store is that it deals in one type of product. Thus the idea behind multiple shops is specialisation. Thus we can say that chain stores mean a group of stores, handling similar lines of merchandise with single ownership and scattered location

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Large Scale Retail Trade Test 4

Result

Large Scale Retail Trade Test 4

Score

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Rank

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SHARING IS CARING

Question 1

Delayed delivery

No credit facilities

Lack of personal contract

All of these

Solution

Question 2

the press

sending circulars

samples and catalogs

all of the above

Solution

Question 3

High promotion cost

No after sales service

Delayed delivery

Lack of personal contact with customers

Solution

Question 4

email

fax

post

website

Solution

Question 5

can feeder

stack columns

feeder trays

all of the above

Solution

Question 6

damage of goods in transit

excessive operating cost

credit policies

all of the above

Solution

Question 7

mail order houses

chain Stores

departmental store

specialty shops

Solution

Question 8

full payment in advance

Value Payable Post (VPP)

the goods may be sent through a bank

All of the above

Solution

Question 9

There are different size groups of fixed shop retailers.

These retailers may be dealing in different products, including consumer durable as well as non-durable.

This category of retailers has greater credibility in the minds of customers.

They normally deal in consumer products of daily use.

Solution

Question 10

The manufacturing/procurement of merchandise for all the retail units is centralized at the head office.

Each retail shop is under the direct supervision of a Branch Manager.

As the size of these stores is very large, they are generally formed as a joint stock company.

The prices of goods in such shops are fixed and all sales are made on cash basis.

Solution

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