Communication in Business Organisations Test 1

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Communication in Business Organisations Test 1

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Weekly Quiz Competition

Question 1
1 / -0

________ includes the name and address of the reader.

A
Heading

B
The Inside Address

C
Reference

D
All of above
Question 2
1 / -0

The letter must include a _________.

A
message

B
post script

C
enclosure

D
none of these
Question 3
1 / -0

Crosswise communication is also known as _________.

A
Horizontal communication

B
Diagonal communication

C
Upward communication

D
Downward communication

Solution

Crosswise communication - It actually includes the horizontal flow of information. This actually means that crosswise communication includes the horizontal flow of information among people on the same organizational level and the diagonal flow among the persons of different organizational levels.
Hence, option (B) is the correct answer.
Question 4
1 / -0

The features that are found in the communication are ________.

A
it is between two persons

B
both receiver and sender agrees to the information exchanged

C
communication need not bring confidence but the information to be understandable to receiver

D
both a & c
Question 5
1 / -0

A business letter is also called a ________.

A
silent salesman

B
advertisement

C
salesmanship

D
none of these
Question 6
1 / -0

Proper arrangement of various parts of letter is called __________.

A
physical appearance

B
layout

C
margin

D
all of above
Question 7
1 / -0

Grapevine is not a good communication style because _______.

A
it is informal

B
it works with inspiring speed

C
it is operations & carriers

D
it represents the natural desire of people
Question 8
1 / -0

Which of the following is NOT a consideration when choosing words to communicate an idea?

A
All the words which have been used so far in the message

B
Whether the message will be printed or sent via e-mail

C
The audience you are addressing

D
The situation that is being dealt with
Question 9
1 / -0

Grapevine consists of a complex network of _______ communication.

A
crosswise

B
formal

C
informal

D
none of the above.

Solution

A grapevine communication is a form of informal communication by which people communicates each other without any formal line of communication. In an organization setting, grapevine communication is prevalent at the lower levels of an establishment or organization.
Question 10
1 / -0

Which one of the following is a form of informal communication?

A
Vertical Communication

B
Grapevine

C
Horizontal Communication

D
None of the above

Solution

A grapevine communication is a form of informal communication by which people communicates each other without any formal line of communication.

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Re-Attempt Weekly Quiz Competition

Communication in Business Organisations Test 1

Result

Communication in Business Organisations Test 1

Score

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Rank

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SHARING IS CARING

Question 1

Heading

The Inside Address

Reference

All of above

Question 2

message

post script

enclosure

none of these

Question 3

Horizontal communication

Diagonal communication

Upward communication

Downward communication

Solution

Question 4

it is between two persons

both receiver and sender agrees to the information exchanged

communication need not bring confidence but the information to be understandable to receiver

both a & c

Question 5

silent salesman

advertisement

salesmanship

none of these

Question 6

physical appearance

layout

margin

all of above

Question 7

it is informal

it works with inspiring speed

it is operations & carriers

it represents the natural desire of people

Question 8

All the words which have been used so far in the message

Whether the message will be printed or sent via e-mail

The audience you are addressing

The situation that is being dealt with

Question 9

crosswise

formal

informal

none of the above.

Solution

Question 10

Vertical Communication

Grapevine

Horizontal Communication

None of the above

Solution

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