Communication in Business Organisations Test 18

Result

Communication in Business Organisations Test 18

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Weekly Quiz Competition

Question 1
1 / -0

Which of the following provide immediate & quick feedback?
(X) Written communication
(Y) Radio listening
(Z) Oral communication
Select the correct answer from the options given below-

A
(Y)

B
(X)

C
(Z)

D
All of above

Solution

Oral communication provide immediate and quick feedback. Oral communication involves spoken words used during any form of communication. Oral communication can be defined as a process of expressing ideas or information through the usage of spoken words.
Question 2
1 / -0

Which of the following can be treated as a part of audio - visual communication?

A
Pagers

B
Television

C
Video conferencing

D
All of above

Solution

Audio-Visual communication can be defined as a process through which information or ideas can be communicated in a audio-visual form, that is, it can be seen and heard. Following can be treated as a part of audio-visual communication:
a) papers
b) television
c) video conferencing.
Question 3
1 / -0

Facial expressions, Gestures, Eye contact; Nodding the head and Physical appearances are the form of ______________.

A
Verbal communication

B
Non-verbal communication

C
Oral communication

D
Visual communication

Solution

Facial expressions, Gestures, Eye contact; Nodding the head and Physical appearances are the form of non-verbal communication as non-verbal communication can be defined as a process of communication when transmission of any information or message does not involve any spoken words.
Question 4
1 / -0

Which of the following can be treated as a part of visual communication?

A
Grapevine

B
Brainstorming sessions

C
Neon hoardings

D
All of above

Solution

Neon hoarding can be treated as a part of visual communication. Visual communication can be defined as a process through which information or ideas can be communicated in a visual form. Visual communication generally relies on eyesight.
Question 5
1 / -0

An email message sent from the production supervisor to a customer is classified as _____________________.

A
external - operation communication

B
internal - operation communication

C
personal communication

D
none of the above

Solution

An email message sent from the production supervisor to a customer is classified as external-operation communication. In this case, customer belongs to the external environment as customer does not belong within the organization or as a part of the organization and production supervisor can be termed as a manager at operational level. External-operation communication can be defined as a process of transmission of information between one party belonging from outside the organization and another party from the operational level of the organization.
Question 6
1 / -0

Memo, Report, Office, Order, Circulars, Staff Newsletter, Fax etc, are the form of ___________________.

A
Non-verbal communication

B
Written communication

C
Oral communication

D
Audio visual communication

Solution

Memo, report, office, order circulars, staff newsletter, Fax, etc are the form of written communication. Written communication is concerned with any type of message which involves written words. It is one of the most effective modes of communication, but it takes more time.
Question 7
1 / -0

Which of the following is example of written communication?

A
Notice, agenda, notes on agenda

B
Minutes of meetings

C
Leaflet/ Brochure/ Handbill

D
All of above
Question 8
1 / -0

Which of the following is / are not seven C's of effective communication?

A
Clarity of expression

B
Conciseness of message

C
Courtesy towards recipient

D
Co-ordination in work

Solution

Co-ordination in work is not one of the seven C's of effective communication. The seven C's of communication involves: clarity, completeness, conciseness, concreteness, courtesy, correctness and consider. these seven C's of communication is of utmost necessary to facilitate an effective communication process.
Question 9
1 / -0

When people within the organization communicate with each other, it is said to be ___________________.

A
An informal communication

B
An internal communication

C
External communication

D
Non-verbal communication

Solution

When people within the organization communicate with each other it is said to be internal communication. Internal communication can be defined as a process of transmission of information or any idea within the organizational members or part of the organization.
Question 10
1 / -0

In business, the purpose of writing is mainly to _____________.

A
Inform

B
Persuade

C
Both inform and persuade

D
Entertain

Solution

In business, the purpose of writing is mainly to pursuade. Writing helps to influence a person to do the required job which is to be done in order to maintain the proper functioning of the organization. Pursuasion is mainly done with the help of proper reasoning and argument.

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Re-Attempt Weekly Quiz Competition

Communication in Business Organisations Test 18

Result

Communication in Business Organisations Test 18

Score

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Rank

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SHARING IS CARING

Question 1

(Y)

(X)

(Z)

All of above

Solution

Question 2

Pagers

Television

Video conferencing

All of above

Solution

Question 3

Verbal communication

Non-verbal communication

Oral communication

Visual communication

Solution

Question 4

Grapevine

Brainstorming sessions

Neon hoardings

All of above

Solution

Question 5

external - operation communication

internal - operation communication

personal communication

none of the above

Solution

Question 6

Non-verbal communication

Written communication

Oral communication

Audio visual communication

Solution

Question 7

Notice, agenda, notes on agenda

Minutes of meetings

Leaflet/ Brochure/ Handbill

All of above

Question 8

Clarity of expression

Conciseness of message

Courtesy towards recipient

Co-ordination in work

Solution

Question 9

An informal communication

An internal communication

External communication

Non-verbal communication

Solution

Question 10

Inform

Persuade

Both inform and persuade

Entertain

Solution

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Question Analysis

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