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Communication in Business Organisations Test 20

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Communication in Business Organisations Test 20
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  • Question 1
    1 / -0
    A letter of enquiry may be related to ______________.
    Solution
    A letter of enquiry may be related to sales and status. In business communication, letter of enquiry is a written document which is written in order to seek some details related to sales or status. It is considered as an important mode of communication in the business environment.
  • Question 2
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    Which of the following may sometimes is statutorily required?
    Solution
    Public notice may sometimes is statutorily required. The public notice is published in order to display information in places where public is likely come into notice. Public notice can be defined as a written document used to notice public or persons affected.
  • Question 3
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    There are________ C's of affective communication.
    Solution
    There are seven C's of effective communication. The seven C's of communication involves: clarity, completeness, conciseness, concreteness, courtesy, correctness and consider. these seven C's of communication is of utmost necessary to facilitate an effective communication process.
  • Question 4
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    The communication network in which all subordinates under a supervisor communicate through supervisor only is _________.
    Solution
    The communication network in which all subordinates under a supervisor communicate through supervisor only is single chain. In single chain pattern each individual gets the information from one person that is their immediate boss and passes the information to one person who is their immediate subordinate.
  • Question 5
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    Promotion mix is the particular combination of promotional tools used by a company to ________ with its audiences.
    Solution
    Promotion mix is the particular combination of promotional tools used by a company to communicate with its audiences. Promotion mix refers to all the decisions related to promotion of sales of products and services. Elements of the promotion mix include advertising, sales promotion, personal selling, public relations, etc.
  • Question 6
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    The normal time limit for filing a first appeal before the departmental first authority?
    Solution
    The normal time limit for filing a first appeal before the departmental first authority is within 3 months from the date of the communication of order. First appeal can be filed by the organization within 3 months if there is any creation of chaos or problematic situation in the organization.
  • Question 7
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    Communication is a ________.
    Solution
    Communication is a pervasive function. It takes place at all levels (top, middle and lower level) of management. It also takes place in all functional areas (production, finance, personnel, sales etc) of a business organisation. Through communication the top level management are able to interact with lower level of management and all the employees. 
  • Question 8
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    Receiver is also known as ______.
    Solution
    Receiver is also known as communicatee. It may be a person or group of people to whom the message is conveyed. The message must be designed, encoded and transmitted in a manner that receiver can understand it easily. Depending on the channel selected, receiver may be a listener, viewer or a reader.
  • Question 9
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    The word 'Communication' has been derived from _______
    Solution
    The word communication has been derived from the Latin word 'communis' which means 'common' which consequently implies common understanding. Communication is defined in various ways. Generally it is understood as a process of exchange of ideas, views, facts, feelings etc between or among people to create common understanding. 
  • Question 10
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    The subject matter of communication is _______,
    Solution
    The subject matter of communication is a message. It is the idea or information that the sender wants to convey. He may convey the message verbally which means by writing or speaking or non-verbally which means through gestures or body language. Whatever the form, the message should be clearly formed so that desired objective is accomplished. 
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