Communication in Business Organisations Test 21

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Communication in Business Organisations Test 21

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Weekly Quiz Competition

Question 1
1 / -0

Motive is a.

A
Strong feeling

B
Desire or emotion

C
Urge and instinct

D
All the above
Question 2
1 / -0

A receiver is ___________________.

A
An independent person

B
A dependent person

C
An instrument

D
A shareholder
Question 3
1 / -0

Communication involves _______.

A
exchange of ideas

B
sharing of ideas

C
opinions and facts between two or more persons

D
all of the above

Solution

Communication is defined as a process of exchange and sharing of ideas, views, facts, feelings etc between or among people to create common understanding. It is the sum of all things one person does when he wants to create understanding in the mind of another. It involves systematic and continuous process of telling, listening and understanding.
Question 4
1 / -0

Communication is a ______.

A
single-way process

B
two-way process

C
triple way process

D
none of the above

Solution

The communication is a two way process as it begins with sender and ends when the feedback comes from receiver to sender. Minimum two parties are involved in the process of communication ie. the sender and the reciever. Communication is a process which involves elements like sender, message, encoding, media, decoding, receiver, feedback and noise.
Question 5
1 / -0

'Communis' implies _______.

A
communism

B
commit

C
common

D
collusion

Solution

The word communication has been derived from the Latin word 'communis' which means 'common' which consequently implies common understanding. Communication is defined in various ways. Generally it is understood as a process of exchange of ideas, views, facts, feelings etc between or among people to create common understanding.
Question 6
1 / -0

How the sign language are expressed?

A
By writing

B
By speaking

C
By use of hand and arms

D
None of these

Solution

Sign language is type of communication through bodily movements, especially of the hands and arms, used when spoken communication is impossible or not desirable.
Question 7
1 / -0

Promotion is?

A
Customer's responsibility

B
Producer's responsibility

C
Wholesaler's responsibility

D
Retailer's responsibility
Question 8
1 / -0

Formal communication is ________.

A
official channel

B
unofficial channel

C
impersonal

D
both (a) and (c)

Solution

Formal communication flows through official channels designed in the organisation chart. This communication may take place between a superior and subordinate, a subordinate and superior or among same cadre employees or managers. Formal communication generally takes place in the written form such as notice, memo, document etc and is recorded and filed in the office.
Question 9
1 / -0

Horizontal communication refers to ___________.

A
the flow of communication from subordinates to superiors

B
the transmission of information among the positions at the same level of the organisation

C
the flow of communication from superiors to subordinates

D
high level communication

Solution

Horizontal communication is the communication between the two or more persons working at the same level of authority. Generally different departmental heads discuss the policy of their department with each other. Discussions between two managers of same rank is also a horizontal communication.
Question 10
1 / -0

Feedback is the ______.

A
act of translating the message into words

B
subject matter of communication

C
media through which the message passes from the sender to the receiver

D
response, reaction or reply by the receiver

Solution

Feedback is the process of ensuring that the receiver has received the message and understood in the same sense as sender mean it. After understanding the message the receiver sends his response on that idea or message to sender. When response reaches the sender then only communication process ends.

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Re-Attempt Weekly Quiz Competition

Communication in Business Organisations Test 21

Result

Communication in Business Organisations Test 21

Score

-

Rank

-

SHARING IS CARING

Question 1

Strong feeling

Desire or emotion

Urge and instinct

All the above

Question 2

An independent person

A dependent person

An instrument

A shareholder

Question 3

exchange of ideas

sharing of ideas

opinions and facts between two or more persons

all of the above

Solution

Question 4

single-way process

two-way process

triple way process

none of the above

Solution

Question 5

communism

commit

common

collusion

Solution

Question 6

By writing

By speaking

By use of hand and arms

None of these

Solution

Question 7

Customer's responsibility

Producer's responsibility

Wholesaler's responsibility

Retailer's responsibility

Question 8

official channel

unofficial channel

impersonal

both (a) and (c)

Solution

Question 9

the flow of communication from subordinates to superiors

the transmission of information among the positions at the same level of the organisation

the flow of communication from superiors to subordinates

high level communication

Solution

Question 10

act of translating the message into words

subject matter of communication

media through which the message passes from the sender to the receiver

response, reaction or reply by the receiver

Solution

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