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Communication in Business Organisations Test 23

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Communication in Business Organisations Test 23
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Weekly Quiz Competition
  • Question 1
    1 / -0
    The process of converting the message into communication symbols is known as ___________.
    Solution
    The process of converting message into communication is called encoding. It helps in the process of communication and includes characters like symbols, pictures.
    In order to convey meaning, the sender must begin encoding, which means translating information into a message in the form of symbols that represent ideas or concepts. This process translates the ideas or concepts into the coded message that will be communicated.
  • Question 2
    1 / -0
    Generally, ______ should be avoided in the business letter.
  • Question 3
    1 / -0
    The term 'Promotion' includes.
  • Question 4
    1 / -0
    Process of advertising.
  • Question 5
    1 / -0
    Which of the following is not an element of communication process?
    Solution
    There are 7 major elements when we talk about the communication process. These are: sender, ideas, encoding, communication channel, receiver, decoding and feedback.
  • Question 6
    1 / -0
    Language of business letter should be __________.
  • Question 7
    1 / -0
    Match the groups:
    Group 'A'Group 'B'
    (1)Correspondence(a)Pleasing out look.
    (2)Salutation(b)Polite tone.
    (3)Heading (letter head)(c)Simple and clear.
    (4)Physical appearance(d)Other documents attached.
    (5)Layout of a letter(e)Inside address.
    (6)Post script(f)Complimentary close.
    (7)Enclosures(g)Written communication.
    (8)Courtesy(h)Arrangement of parts of the letter.
    (9)Brevity (conciseness)(i)Introduction of the sender.
    (10)Language of letter(j)Message not included in the body of the letter.
    (k)Greeting to the receiver of the letter
    (l)Brief matter.
  • Question 8
    1 / -0
    Write a word, term or a phrase which can substitute the following statement:
    Space left on the sides.
  • Question 9
    1 / -0
    A ________ introduces the firm.
  • Question 10
    1 / -0
    Conciseness means _______.
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