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Communication in Business Organisations Test 35

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Communication in Business Organisations Test 35
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Weekly Quiz Competition
  • Question 1
    1 / -0
    Stress is related to ___________.
    Solution
    Stress is related to conflict. Conflict can be defined as disagreement between two or more individuals. This disagreement leads to stress. Hence, stress is often defined as a frequent cause of conflict.
  • Question 2
    1 / -0
    One of the barrier to effective communication, when receivers also project their interests and expectations into communications as they decode them, is called ____________.
  • Question 3
    1 / -0
    Individuals make decisions by constructing simplified models that extract the essential features from problems without capturing all their complexity. this is known as ___________.
  • Question 4
    1 / -0
    Which of the following structure of direction & cooridnation is characterized by wide spans of control, little formalization a low degree of departmentalization and authority centralized in a single person?
  • Question 5
    1 / -0
    Which of the following are the basis of promotion?
    Solution
    Seniority and merit are the basis of promotion. Promotion can be referred as shifting of employees from one job position to other with higher level of authority. On the basis of seniority and merit, the employees are promoted to a higher job positio with increase in compensation or salary.
  • Question 6
    1 / -0
    Mass communication tools available to marketers include ___________.
    Solution
    Mass communication tools available to marketers include advertising, sales promotion and public relations as these advertising tools help to address a huge mass of people. Mass communication tools heelp to impart and exchange information on a large scale to a wide range of people.
  • Question 7
    1 / -0
    A skill and standard of performance reached is known as _________.
    Solution
    A skill and standard of performance reached is known as competence. Competence can be defined as a series of skills and abilities which leads tot he effective performance of individual's activities. Competence is developed with the help of proper training.
  • Question 8
    1 / -0
    Who created four distinctive culture types, i.e., Networked culture, Mercenary culture, Fragmented culture and Communal culture?
    Solution
    Goffe and Jones created four distinctive culture types, i.e., Networked culture, Mercenary culture, Fragmented culture and Communal culture.
    a) In a networked culture members are as friends and family who have close contacts and care about each other. They are willing to help each other and share information. The negative side is that they are so close and kind to each other that they are reluctant to criticize the poor performance.
    b) A mercenary culture focuses on strict goals. The goals should be met and the job done quickly. Everyone focuses on goals and objectivity. The negative side is that those with poor performance may be treated inhumanely.
    c) In a fragmented culture the sense of belonging to and identification with the organization is usually very weak. The individualists constitute the organizations, and their commitment is given first to individual members and task work. The negative side is that there is a lack of cooperation.
    d) A communal culture can give its members a sense of belonging and is also task-driven. Leaders of this culture are usually very inspirational and charismatic. The negative side is that they often have too much influence and members are rarely vocal.
  • Question 9
    1 / -0
    Which is/are the method/methods of collecting information for job analysis?
    Solution
    Methods for collecting information for job analysis is usually dependent upon the situation and the organization. Following methods are used for collecting information for job analysis:
    a) Questionnaire method
    b) Interview method
    c) Observation method

  • Question 10
    1 / -0
    The minimum skill, qualification, knowledge, experience, etc. required to perform a task is called ____________.
    Solution
    The minimum skill, qualification, knowledge, experience, etc. required to perform a task is called job specification. Job specification can be defined as the minimum acceptable qualifications the candidate must possess to perform the required job which is to be done in an effective and efficient manner.
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