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Communication in Business Organisations Test 41

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Communication in Business Organisations Test 41
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  • Question 1
    1 / -0
    Fill in the blanks.
                                                                      XYZ ENGINEERING LIMITED
                                                                                          PUNE
    Ref: 81/1/2019
                                                                                                                                                                                     13th February 2019
                                        ........................................................................................................................
    Shri Madan Kulkarni is hereby informed that the office has no obiection to his pursuing part time M. A. Degree Course in the evenings after office hours. However, grant of leave for study/examination is subject to exigencies of office work.
                                                                                                                                                                                              Sd/-
                                                                                                                                                                               Anuradha N Zad
                                                                                                                                                                              Manager (Personnel)
    Solution
    It can be termed as a memorandum. Memorandum can be defined as a written message which is mainly used to spread any message or information in business organizations. Memorandum is also referred as a written note prepared for a particular person or a group belonging to that organization.
  • Question 2
    1 / -0
    When we consider the communication activities of an organization from an overall point of view, the activities fall into three broad categories: ___________.
    Solution
    When we consider the communication activities of an organization from an overall point of view, the activities fall into three broad categories: electronic, face-to-face and internal. Electronic communication is possible via electronic modes of transmission of information like, email. Face-to-face communication is also known as interpersonal communication. Internal communication can be defined as a process of transmission of information or message within the organization.
  • Question 3
    1 / -0
    When addressed to all employees, a memorandum is good as an __________________.
    Solution
    When addressed to all employees, a memorandum is good as an office circular. Office circulars can be defined as a particular type of letter which is circulated among the huge number of employees in an organization. It is circulated to deliver a message or instruction which is to be followed  for a special purpose.
  • Question 4
    1 / -0
    The management is thinking of expanding and wishes to invite referrals for recruitment, they will write a -
    Solution
    It is used for external communication for conveying messages to customers and suppliers, it is called a circular or a trade circular and when it is used for internal communication or within the organization, it is called an internal circular.
  • Question 5
    1 / -0
    Whatever be the subject matter, the language of the memo should be -
    Solution
    Polite refers to what we would consider "basic manners".The word courteous comes from the French "courtoisie" which referred to the manners that were appropriate in the court the language used in the memo. 
  • Question 6
    1 / -0
    Correspondence with regional/branch office is part of _____________.
    Solution
    Correspondence with regional/branch office is part of internal communication. It is a part of internal communication since it is a matter which happens within the organization. Correspondence with regional/branch office does not belong to outside of the organization. When people within the organization communicate with each other it is known as internal communication.
  • Question 7
    1 / -0
    As manager you are appealing employees to donate blood. For this purpose ___________ will be drafted.
    Solution
    Circulars are a highly effective way to communicate with employees or customers. Many companies use circulars to enforce dress codes and policies or invite employees to meetings or luncheons. Circulars can also be used as an advertising tool.
  • Question 8
    1 / -0
    Memos are used commonly for issuing instructions to the staff, change in the policy inviting suggestion, giving information, making requests etc.
    Solution
    Memos are used to keep employees informed on the latest happenings, either company-wide or in a specific department. For example, when management issues a change in corporate policy, a memo is used to explain the change.
  • Question 9
    1 / -0
    When a factory worker wish to reach out to the management for implementation of certain policy changes they will write a _____________.
    Solution
    A management representation letter is a form letter written by a company's external auditors, which is signed by senior company management. The letter attests to the accuracy of the financial statements that the company has submitted to the auditors for their analysis.
  • Question 10
    1 / -0
    A memo is similar to a letter both in format and in its effect on the addressee.
    Solution
    It is usually intended for internal communication, that is, it is used to convey messages within the organization or business. It is called a memorandum or memo.
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