Communication in Business Organisations Test 48

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Communication in Business Organisations Test 48

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Weekly Quiz Competition

Question 1
1 / -0

Facial expressions; Gestures; Eye contact; Nodding the head and physical appearance are the form of _________________.

A
Verbal communication

B
Non-verbal communication

C
Oral communication

D
Visual communication

Solution

Facial expressions; Gestures; Eye contact; Nodding the head and physical appearance are the form of non-verbal communication as these forms of communication do not involve the usage of spoken words. Non-verbal communication can be defined as a process of transmission of any information or message without the help of the spoken words.
Question 2
1 / -0

Don't think there are no crocodiles because the water is calm _______________.

A
Simple Sentence

B
Compound sentence

C
Complex sentence

D
Mixed sentence
Question 3
1 / -0

Wrong decoding means: _____________.

A
Badly worded message

B
Message sent to wrong receiver

C
Interpreted meaning is different from intended message

D
Message sent by wrong sender

Solution

Wrong decoding means interpreted meaning is different from the intended message. This means that the message which the sender wanted to send got misinterpreted or misunderstood by the receiver while transmitting the information in the communication process. Wrong decoding hampers the proper communication process.
Question 4
1 / -0

Angry words spoken in a calm voice with a smiling face are most likely to convey _______________.

A
Happiness

B
A mixed message

C
Calmness

D
Anger

Solution

Angry words spoken in a calm voice with a smiling face are most likely to convey happiness. It is a type of semantic barrier of communication as the message or information conveyed by the manager is misinterpreted because of faulty body language and gestures of the manager.
Question 5
1 / -0

________also known as grapevine.

A
Formal communication

B
Official communication

C
Informal communication

D
All of above

Solution

Informal communication is also known as grapevine. People also communicate within the organization at a personal level, this is known as an informal communication or grapevine. Informal communication can be defined as communication between the individuals or groups which is not officially recognized.
Question 6
1 / -0

According to ______"co-ordination is the effect to assure a smooth interplay of the functions and forces of the different component parts of an organization to the end that its purchase will be realized with a minimum of friction and a maximum of collaborative effectiveness."

A
Luther

B
Tead

C
Henry

D
Frederick

Solution

According to Tead, "co-ordination is the effect to assure a smooth interplay of the functions and forces of the different component parts of an organization to the end that its purchase will be realized with a minimum of friction and a maximum of collaborative effectiveness." Coordination can be defined as synchronization of efforts from the stand-point of time and the sequence of execution. Coordination is the essence of management.
Question 7
1 / -0

Letter orders must contain:

A
An accurate description of goods

B
Quantity or number required.

C
Delivery details such as time and place.

D
All of above

Solution

Letter order can be defined as a written document written by a buyer informing about the details related to the order of products or services which the buyer wish to purchase. It should contain all the information in a proper manner. Letter orders must contain:
a) An accurate description of goods
b) Quantity or number required.
c) Delivery details such as time and place.
Question 8
1 / -0

Formal channels of communication also referred as ___________________.

A
Communication through the chain of command

B
Communication through principle of exception

C
Communication through man machine system

D
None of above

Solution

Formal channels of communication also referred as communication through the chain of command. Because of the formal channels of communication, superior-subordinate relationship between managers and the workers can be maintained in the organization. Chain of command helps to facilitate a proper communication process in the organization.
Question 9
1 / -0

_____ deals with harmonizing the work relations effects at all leaves for common purchase.

A
Motivation

B
Co-operation

C
Direction

D
Co-ordination

Solution

Coordination deals with harmonizing the work relations effects at all leaves for common purchase. Coordination can be defined as the orderly synchronization of group efforts so as to provide unity of action in order to achieve a common goal. It hhelps to organizational effectiveness.
Question 10
1 / -0

Sarbanes-Oxley Act of 2002 is named after which of the following experts?

A
Aristotle

B
Senator Paul Sarbanes

C
Michael Oxley

D
Both (a) & (b)

Solution

Sarbanes-Oxley Act of 2002 is named after the following experts:
a) Aristotle
b) Senator Paul Sarbanes It is a federal law that established sweeping auditing and financial regulations for public companies.

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Re-Attempt Weekly Quiz Competition

Communication in Business Organisations Test 48

Result

Communication in Business Organisations Test 48

Score

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Rank

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SHARING IS CARING

Question 1

Verbal communication

Non-verbal communication

Oral communication

Visual communication

Solution

Question 2

Simple Sentence

Compound sentence

Complex sentence

Mixed sentence

Question 3

Badly worded message

Message sent to wrong receiver

Interpreted meaning is different from intended message

Message sent by wrong sender

Solution

Question 4

Happiness

A mixed message

Calmness

Anger

Solution

Question 5

Formal communication

Official communication

Informal communication

All of above

Solution

Question 6

Luther

Tead

Henry

Frederick

Solution

Question 7

An accurate description of goods

Quantity or number required.

Delivery details such as time and place.

All of above

Solution

Question 8

Communication through the chain of command

Communication through principle of exception

Communication through man machine system

None of above

Solution

Question 9

Motivation

Co-operation

Direction

Co-ordination

Solution

Question 10

Aristotle

Senator Paul Sarbanes

Michael Oxley

Both (a) & (b)

Solution

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