Self Studies

Consumer Protec...

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  • Question 1
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    Identify the right of consumers being exhibited in the picture on your right.

  • Question 2
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    Don't purchase in haste", this is an important of the consumer.

  • Question 3
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    The state commissions are set up in each state by ___________________ 

  • Question 4
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    Rights of consumer are protected under ___________

  • Question 5
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    Identify the right of consumers being promoted in the given picture.

  • Question 6
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    ___________ are set up in each district by the State Government concerned.

  • Question 7
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    Ranjan bought a bottle of soft drink of a famous beverage company and found a gutka pouch floating inside the bottle. He forwarded a legal notice to the company, accusing it of the deficiency in service that could cause health hazard to the consumer. Identify the right of consumer being violated in the given case.

  • Question 8
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    Identify the right of consumers being promoted in the picture.

  • Question 9
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    Which of the following are the ways and means of consumer protection?

  • Question 10
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    A popular nationalised bank has been fined 8 lakh by the country’s highest consumer court, National Consumer Disputes Redressal Commission (NCDRC), for not sharing complete insurance policy details with a customer. The bank has been ordered to pay the full amount as compensation to the customer. Identify the right of consumers being violated in the given case.

  • Question 11
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    Dipika Pallikal, the Padma Shri recipient, in a petition filed in 2012 said that she had faced humiliation and loss of reputation, as a transaction using a bank’s debit card at a hotel in the Netherlands’ Rotterdam failed, though she had a balance of more than 10 times the billed amount in her account. The bank claimed that the incident was a case of “force majeure”, which means a natural and unavoidable catastrophe or an act of God, and was beyond is control. A consumer court in Chennai has directed the bank to pay a compensation of lakh to Dipika Pallikal for “deficiency in service”. The bank was also directed to pay her ₹5,000 as expenses. Identify the right of consumers being exercised in the given case.

  • Question 12
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    A consumer court in Pune slapped a ₹55,000 fine on a reputed online food-delivery company along with a hotel for delivering non-vegetarian food to a lawyer who had ordered a vegetarian dish. He had ordered paneer butter masala but was delivered butter chicken instead. When he reportedly registered the complaint, the hotel promised to replace it and send another parcel of food with the correct dish. However, Deshmukh allegedly received butter chicken instead of paneer butter masala the second time as well. Deshmukh sent notices to both the restaurant and the online food-delivery cpmpany for ‘hurting religious sentiments’. Identify the right of consumers being violated in the given case.

  • Question 13
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    Which of the following is not an organization working for consumer protection?

  • Question 14
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    Which act provides safeguards and reliefs to the buyers of the goods in case the goods purchased do not match with express or implied conditions or warranties?

  • Question 15
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    The consumer has the right to get compensation against unfair trade practices under right to

  • Question 16
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    Jagga started a small stationery shop in the nearby market. In pursuit of earning higher profits in a short term, he overpriced all his products by 20%. Gradually, the consumers understood his pricing strategy and stopped coming to his shop for making any purchase. Identify the related point highlighting the importance of consumer protection from businessmen’s point of view.

  • Question 17
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    Due to the negligence of the doctors, Johar passed away within a week’s time after his surgery of the spine. Which of the following parties can not file a case in this regard?

  • Question 18
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    When Aaradhya, inspite of paying the full price of the plot as per the terms and conditions of the allotment letter, was not given the possession of the plot by the builder, she filed a case in the State Commission. Identify the right of consumers being exercised in the given case.

  • Question 19
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    Siddhartha booked several rooms in a reputed five-star hotel in Goa for his destination wedding. On the day of his wedding, when his friend Ramandeep, after attending the lunch party, returned to his room to take a shower, he had a fall in the bathroom. The bathroom was three stairs down to the bathing area and there was a handle bar to the right. On the second step, Ramandeep slipped badly and fell on his face with a great force, resulting in multiple fractures. He filled a case against the hotel for compensation for the injuries suffered due to faulty designing of its room. Identify the right of consumers being violated in the given case.

  • Question 20
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    Identify the right of consumers being promoted in the picture given on the right.

  • Question 21
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    To provide protection to the consumers against the improper behaviour of the Producers and sellers is called

  • Question 22
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    Which of the following Acts is related to the Consumer 's protection"?

  • Question 23
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    ______ is the standardized mark on jewellery

  • Question 24
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    The consumer organisations collect the samples of the products for

  • Question 25
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    Yash had severe pain in his throat, so he called up the doctor and asked for a telephonic advice. The doctor prescribed him a sachet of Throat Reliever Hot Sip. He asked his servant to get a sachet from a local chemist with a cash memo. After consuming the sachet, he started feeling more ill, so he picked up the empty sachet and started reading the label. To his utter dismay, the sachet had already expired last month. Which of the following remedies is not available to him any longer as a consumer?

  • Question 26
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    Which of the following activities lie within the scope of consumer protection?

  • Question 27
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    Disputes of amount are settled at the level of District Forum?

  • Question 28
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    _______ are made to hear complaints of the value less than 5 lakhs.

  • Question 29
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    Naina, her husband and her two minor daughters were travelling from Mumbai to Delhi, availing a company’s flight services in 2018. The airlines had issued boarding passes to all of them. Naina claimed in her plea that the airlines left all her family at the Mumbai Airport without informing them, despite their being in the airport premises. The family had to stay in a hotel and purchase new tickets the next day. The State Consumer Disputes Redressal Commission (SCDRC). on hearing the plea, asked an airline company to pay ₹50,000 to Naina and her family. Identify the right of consumers being exercised in the given case.

  • Question 30
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    As per the _____________ the consumer has right to acquire knowledge and to be a well informed consumer through life.

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