Consumer Protection Test

Result

Consumer Protection Test - 8

Score
-
out of -
Rank
-
out of -

TIME Taken - -

SHARING IS CARING

If our Website helped you a little, then kindly spread our voice using Social Networks. Spread our word to your readers, friends, teachers, students & all those close ones who deserve to know what you know now.

Weekly Quiz Competition

Question 1
1 / -0

Which of the following is true?

A
A consumer court setup under the Consumer Protection Act, does not have the power to punish for its contempt.

B
Professional services are outside the purview of the CPA.

C
A consumer court cannot force a person indulging is misleading advertising to confess his quit.

D
None of the above.
Question 2
1 / -0

What is a Trade Mark?

A
A name, term, symbol or design which is intended to identify the goods and services of a seller.

B
A brand that has been given a legal protection.

C
Giving protection to the product and adding to its aesthetics and sales appeal.

D
Providing written information about the product.

Solution

According to the Controller General of Patents, Designs & Trade Marks, India, the meaning of Trade Mark is as follows:
'A trademark (popularly known as brand name) in layman’s language is a visual symbol which may be a word signature, name, device, label, numerals or combination of colors used by one undertaking on goods or services or other articles of commerce to distinguish it from other similar goods or services originating from a different undertaking.'
Question 3
1 / -0

A consumer has a right to file a complaint and to be heard in case of dissatisfaction with goods or services according to the ___________.

A
Right to be heard

B
Right to choose

C
Right to Seek redressal

D
None of these

Solution

The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.
It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells.
Many consumer organisations are also working towards this direction and helping consumers in redressal of their grievances.
Question 4
1 / -0

The consumer has a right to get relief in case of defective goods or deficient services as per the ________________.

A
Right to choose

B
Right to seek redressal

C
Right to be heard

D
Right to be informed

Solution

The consumer has a right to get relief in case of defective goods or deficient services or the product or service falls short of his expectations.
The Consumer Protection Act provides a number of reliefs to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.
Question 5
1 / -0

________________ is set up by the Central Government.

A
District forum

B
National commission

C
State commissions

D
None of the above

Solution

National commission is set up by the Central Government. The National Commission consists of a President and at least four other members, one of whom should be a woman. They are appointed by the Central Government.
A complaint can be made to the National Commission when the value of the goods or services in question, along with the compensation claimed, exceeds Rs. 1 crore. The appeals against the orders of a State Commission can also be filed before the National Commission.
Question 6
1 / -0

As per the _____________ the consumer has right to acquire knowledge and to be a well informed consumer through life.

A
Right to be heard

B
Right to be informed

C
Right to consumer education

D
Right to choose

Solution

The consumer has a right to acquire knowledge and to be a well-informed consumer throughout life.
He should be aware of his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organizations and some enlightened businesses are taking an active part in educating consumers in this respect.
Hence, option (C) is the correct answer.
Question 7
1 / -0

______________ is a standardized mark is printed on jewelry.

A
ISI

B
ISO 2009

C
Hallmark

D
Agmark

Solution

"Hallmark" - A standardized mark printed on jewellery.
The BIS hallmark is a hallmarking system for gold as well as silver jewelry sold in India certifying the purity of the metal.
It certifies that the piece of jewelry conforms to a set of standards laid by the Bureau of Indian Standards, the national standards organization of India.
Question 8
1 / -0

Consumers should use ISI marked electrical appliance is an example of __________.

A
Right to choose

B
Right to be informed

C
Right to be heard

D
Right to safety

Solution

The consumer has a right to be protected or right to safety against goods and services which are hazardous to life and health.
For instance, electrical appliances which are manufactured with substandard products or do not conform to the safety norms might cause serious injury.
Thus, consumers are educated that they should use electrical appliances which are ISI marked as this would be an assurance of such products meeting quality specifications.
Question 9
1 / -0

NGOs are _____________.

A
Non profit organisations

B
Government organisations

C
Profit making organisations

D
Service providing organisations

Solution

Non-governmental organisations (NGOs) are non-profit organisations which aim at promoting the welfare of people.
They have a constitution of their own and are free from government's interference.
For an example:
Common Cause, Delhi
Mumbai Grahak Panchayat, Mumbai etc.
Question 10
1 / -0

The state commissions are set up in each state by ___________________

A
Central Government

B
State Government

C
High court

D
Supreme court

Solution

The state commissions are set up in each state by State Government.
Each State Commission consists of a President and not less than two other members, one of whom should be a woman.
They are appointed by the State Government concerned.
A complaint can to be made to the appropriate State Commission when the value of the goods or services in question, along with the compensation claimed, exceeds Rs. 20 lakhs but does not exceed Rs. 1 crore.
The appeals against the orders of a District Forum can also be filed before the State Commission.

User

Question Analysis

Correct -
Wrong -
Skipped -

My Perfomance

Score
-
out of -
Rank
-
out of -

Re-Attempt Weekly Quiz Competition

Consumer Protection Test - 8

Result

Consumer Protection Test - 8

Score

-

Rank

-

SHARING IS CARING

Question 1

A consumer court setup under the Consumer Protection Act, does not have the power to punish for its contempt.

Professional services are outside the purview of the CPA.

A consumer court cannot force a person indulging is misleading advertising to confess his quit.

None of the above.

Question 2

A name, term, symbol or design which is intended to identify the goods and services of a seller.

A brand that has been given a legal protection.

Giving protection to the product and adding to its aesthetics and sales appeal.

Providing written information about the product.

Solution

Question 3

Right to be heard

Right to choose

Right to Seek redressal

None of these

Solution

Question 4

Right to choose

Right to seek redressal

Right to be heard

Right to be informed

Solution

Question 5

District forum

National commission

State commissions

None of the above

Solution

Question 6

Right to be heard

Right to be informed

Right to consumer education

Right to choose

Solution

Question 7

ISI

ISO 2009

Hallmark

Agmark

Solution

Question 8

Right to choose

Right to be informed

Right to be heard

Right to safety

Solution

Question 9

Non profit organisations

Government organisations

Profit making organisations

Service providing organisations

Solution

Question 10

Central Government

State Government

High court

Supreme court

Solution

User

Question Analysis

My Perfomance

Score

-

Rank

-

Results Announcement on: coming Monday

Stay Tuned: We’ll update you on your result via email or SMS.