CBSE Board Exams 2026: Psycho-Social Counselling Phase 1 Starts for Students

The Central Board of Secondary Education (CBSE) has started the first phase of its annual free psycho-social counselling services for Class 10 and 12 students from January 6, 2026. This initiative aims to help students cope with exam stress and maintain emotional well-being ahead of the board examinations.

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The counselling services will continue till June 1, 2026. These services are designed to support students as they prepare for the CBSE theory examinations. The CBSE Board Exams 2026 will commence on February 17, 2026, according to an official statement.

👉 Also Check - CBSE Class 12 Date Sheet 2026 (Revised)

👉 Also Check - CBSE Class 10 Date Sheet 2026 (Revised)

CBSE 2026: 24x7 Toll-Free Helpline for Students

CBSE has made available a 24x7 toll-free Interactive Voice Response System (IVRS) helpline for students. The helpline number is 1800-11-8004. Students can call this number anytime, day or night, to get support.

The IVRS system provides round-the-clock support in both Hindi and English languages. Students don't have to wait for working hours to access help. The automated system is available throughout the day and night.

Through the IVRS helpline, students can access various types of support. This includes tips on stress-free exam preparation and guidance on time management. Students can also get help with stress management techniques. The system provides answers to frequently asked questions about board exams. Important CBSE-related contact information is also available through the helpline.

CBSE 2026: Tele-Counselling Services

In addition to the 24x7 IVRS helpline, CBSE has also arranged tele-counselling services for students. These services are available from 9:30 AM to 5:30 PM on all working days. Students and parents can interact with trained professionals during these hours.

CBSE has assembled a panel of 73 trained professionals to provide counselling support. This panel includes principals from CBSE-affiliated schools who understand student challenges. Trained counsellors are available to address emotional and mental health concerns. Special educators are part of the team to help students with learning difficulties. Qualified psychologists provide professional mental health support.

The counsellors are spread across different locations for wider reach. 61 counsellors are based in India to support students across the country. 12 counsellors are located in foreign countries including Nepal, Japan, Qatar, Oman, and the United Arab Emirates. This ensures that students studying in CBSE schools abroad also get support. All these professionals are providing their services voluntarily.

CBSE Psycho-Social Counselling: Services Available

Students can access various types of support through CBSE's psycho-social counselling services:

Stress Management:

The counsellors help students deal with exam-related stress and anxiety. They provide techniques to stay calm during preparation and exams. Students learn how to manage pressure and perform better.

Time Management:

Counsellors guide students on how to plan their study schedule effectively. They help create realistic timetables for exam preparation. Students learn to balance studies with rest and recreation.

Emotional Support:

The professionals provide emotional support to students feeling overwhelmed. They listen to student concerns and offer guidance. Students can share their fears and worries in a safe environment.

Study Strategies:

Counsellors share effective study techniques for better preparation. They help students identify their learning style and study accordingly. Tips on revision, memory techniques, and exam writing are provided.

Parent Guidance:

Parents can also access these services to understand how to support their children. Counsellors guide parents on creating a positive environment at home. They help parents avoid putting unnecessary pressure on students.

CBSE 2026: Digital Resources for Students

CBSE has also made available a range of digital resources on its official website. These resources are designed to help students in multiple ways. Students can access materials on stress management and emotional well-being. Effective study strategies are available for better preparation. Tips on maintaining mental health during exams are provided.

The board has ensured that these resources are concise and easy to understand. The materials are engaging and don't take much time to go through. All resources are easily accessible on the CBSE official website. Students can access them anytime from their homes.

CBSE Psycho-Social Counselling: How to Access?

Students and parents can access CBSE's psycho-social counselling services through multiple channels:

Method 1: Toll-Free IVRS Helpline

Call 1800-11-8004 anytime (24x7). The call is completely free of charge. Choose your preferred language (Hindi or English). Listen to automated tips and guidance. Get important CBSE contact information.

Method 2: Tele-Counselling

Call 1800-11-8004 during working hours (9:30 AM to 5:30 PM). Request to speak with a counsellor. You'll be connected with a trained professional. Discuss your concerns and get personalized guidance.

Method 3: Digital Resources

Visit the official CBSE website at cbse.gov.in. Navigate to the student resources section. Access stress management and study tips. Download helpful materials for exam preparation.

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👉 CBSE Class 12 Study Materials

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👉 CBSE Class 10 Study Materials