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Identify the right of consumers being exhibited in the picture on your right.
The right to choice is a very emotive subject because it straddles social, moral and economic spheres. ... The Consumer Protection Act describes the right to choice as the right to be assured, wherever possible, access to a variety of goods and services at competitive prices.
Don't purchase in haste", this is an important of the consumer.
The state or fact of being responsible, answerable, or accountable for something within one's power, control, or management. an instance of being responsible: The responsibility for this mess is yours! a particular burden of obligation upon one who is responsible: the responsibilities of authority.
The state commissions are set up in each state by ___________________
The state commissions are set up in each state by State Government.Each State Commission consists of a President and not less than two other members, one of whom should be a woman.They are appointed by the State Government concerned.A complaint can to be made to the appropriate State Commission when the value of the goods or services in question, along with the compensation claimed, exceeds Rs. 20 lakhs but does not exceed Rs. 1 crore.The appeals against the orders of a District Forum can also be filed before the State Commission.
Rights of consumer are protected under ___________
The Consumer Protection Bill, 1986 seeks to provide for better protection of the interests of consumers and for the purpose, to make provision for the establishment of Consumer councils and other authorities for the settlement of consumer disputes and for matter connected therewith.
Identify the right of consumers being promoted in the given picture.
Right to Information Act 2005 mandates timely response to citizen requests for government information. It is an initiative taken by Department of Personnel and Training, Ministry of Personnel, Public Grievances and Pensions to provide a– RTI Portal Gateway to the citizens for quick search of information on the details of first Appellate Authorities,PIOs etc. amongst others, besides access to RTI related information / disclosures published on the web by various Public Authorities under the government of India as well as the State Governments.
___________ are set up in each district by the State Government concerned.
District Forums are set up in each district by the State Government concerned.The District Forum consists of a President and two other members, one of whom should be a woman.They all are appointed by the State Government concerned.A complaint can to be made to the appropriate District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed Rs. 20 lakhs.
Ranjan bought a bottle of soft drink of a famous beverage company and found a gutka pouch floating inside the bottle. He forwarded a legal notice to the company, accusing it of the deficiency in service that could cause health hazard to the consumer. Identify the right of consumer being violated in the given case.
Means right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs, but also fulfil long term interests.
Identify the right of consumers being promoted in the picture.
Which of the following are the ways and means of consumer protection?
The main objectives of the Act are to provide better and all round protection to consumers and effective safeguards against different types of exploitation such as defective goods, deficient services and unfair trade practices.
A popular nationalised bank has been fined 8 lakh by the country’s highest consumer court, National Consumer Disputes Redressal Commission (NCDRC), for not sharing complete insurance policy details with a customer. The bank has been ordered to pay the full amount as compensation to the customer. Identify the right of consumers being violated in the given case.
Dipika Pallikal, the Padma Shri recipient, in a petition filed in 2012 said that she had faced humiliation and loss of reputation, as a transaction using a bank’s debit card at a hotel in the Netherlands’ Rotterdam failed, though she had a balance of more than 10 times the billed amount in her account. The bank claimed that the incident was a case of “force majeure”, which means a natural and unavoidable catastrophe or an act of God, and was beyond is control. A consumer court in Chennai has directed the bank to pay a compensation of lakh to Dipika Pallikal for “deficiency in service”. The bank was also directed to pay her ₹5,000 as expenses. Identify the right of consumers being exercised in the given case.
Right to seek redressal is defined a the right to seek compensation due to damage caused by unfair trade practices and exploitation. The compensation awarded depends on the degree of damage. Consumers have the right to get their claims settled in their favor in case of being cheated and exploited by the producers. Under the Consumer Protection Act 1986, a three-tier judicial system has been formed. This act provides the establishment of consumer disputes redressal agencies at district, state, and national level. Consumers can invoke their right to redressal and right to represent. We may give the example of a person who is dissatisfied with services provided by say MTNL, BSNL, or Airtel and thereafter files a case at the consumer court.
A consumer court in Pune slapped a ₹55,000 fine on a reputed online food-delivery company along with a hotel for delivering non-vegetarian food to a lawyer who had ordered a vegetarian dish. He had ordered paneer butter masala but was delivered butter chicken instead. When he reportedly registered the complaint, the hotel promised to replace it and send another parcel of food with the correct dish. However, Deshmukh allegedly received butter chicken instead of paneer butter masala the second time as well. Deshmukh sent notices to both the restaurant and the online food-delivery cpmpany for ‘hurting religious sentiments’. Identify the right of consumers being violated in the given case.
The right to choice is a very emotive subject because it straddles social, moral and economic spheres. In the context of feminist theory, the right to choice refers to the right of a woman to reproductive freedom. In a democracy, we exercise our right to choose our leaders through an electoral mandate. Choice is indicative of the degree of freedom in a society. The more mature a society, the more choices are available to its people in every sphere. The Consumer Protection Act describes the right to choice as the right to be assured, wherever possible, access to a variety of goods and services at competitive prices.
Which of the following is not an organization working for consumer protection?
Consumer Forums are special courts for consumers who buy or avail services. Consumer forums works under/as per Consumer Protection Act 1986 (CPA 1986). Any customer who falls under definition of consumer under CPA 1986 can lodge his/her complaint in forums. There are 3 types of forums and fourth top most is Supreme court.
Which act provides safeguards and reliefs to the buyers of the goods in case the goods purchased do not match with express or implied conditions or warranties?
The Sale of Goods Act came into existence on 1 July 1930.It is a contract whereby the seller transfers or agrees to transfer the property in the goods to the buyer for price.It is applicable all over India, except Jammu and Kashmir.The goods are sold from owner to buyer for a certain price and at a given period of time.This act provides safeguards and reliefs to the buyers of the goods in case the goods purchased do not match with express or implied conditions or warranties.
The consumer has the right to get compensation against unfair trade practices under right to
Jagga started a small stationery shop in the nearby market. In pursuit of earning higher profits in a short term, he overpriced all his products by 20%. Gradually, the consumers understood his pricing strategy and stopped coming to his shop for making any purchase. Identify the related point highlighting the importance of consumer protection from businessmen’s point of view.
Long-term investing is all about getting into the right investments and waiting it out patiently till you are ready to redeem them to meet your financial goals.
Due to the negligence of the doctors, Johar passed away within a week’s time after his surgery of the spine. Which of the following parties can not file a case in this regard?
Because he is dead
When Aaradhya, inspite of paying the full price of the plot as per the terms and conditions of the allotment letter, was not given the possession of the plot by the builder, she filed a case in the State Commission. Identify the right of consumers being exercised in the given case.
The right to be heard (also children's participation) is a child rights principle as defined by the UN Convention on the Rights of the Child. According to Article 12 of the Convention, children have the right to express their views in all matters affecting them and their views have to be given due weight in accordance with the age and maturity of the child. This right applies equally to children's participation in social and political matters as well as in judicial and administrative proceedings. As a general principle, the child's right to be heard reflects the concept of children's ‘agency’, viewing children not only as vulnerable persons in need of special protection, but also as informed decision makers, rights holders and active members of society.
Siddhartha booked several rooms in a reputed five-star hotel in Goa for his destination wedding. On the day of his wedding, when his friend Ramandeep, after attending the lunch party, returned to his room to take a shower, he had a fall in the bathroom. The bathroom was three stairs down to the bathing area and there was a handle bar to the right. On the second step, Ramandeep slipped badly and fell on his face with a great force, resulting in multiple fractures. He filled a case against the hotel for compensation for the injuries suffered due to faulty designing of its room. Identify the right of consumers being violated in the given case.
Identify the right of consumers being promoted in the picture given on the right.
Consumer education is a right that protects the consumer from large companies that sell products and services. According to the consumer rights bill that was established during President John F. Kennedy's term, consumers have the right to know more about the products that they purchase.
To provide protection to the consumers against the improper behaviour of the Producers and sellers is called
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices in order to gain an advantage over competitors or to mislead consumers.
Which of the following Acts is related to the Consumer 's protection"?
The industrial revolution and the development in the international trade and commerce has led to the vast expansion of business and trade, as a result of which a variety of consumer goods have appeared in the market to cater to the needs of the consumers and a host of services have been made available to the consumers like insurance, transport, electricity, housing, entertainment, finance and banking. A well organised sector of manufacturers and traders with better knowledge of markets has come into existence, thereby affecting the relationship between the traders and the consumers making the principle of consumer sovereignty almost inapplicable.
______ is the standardized mark on jewellery
Hallmark Cards, Inc. is a private, family-owned American company based in Kansas City, Missouri. Founded in 1910 by Joyce Hall, Hallmark is the oldest and largest manufacturer of greeting cards in the United States. In 1985, the company was awarded the National Medal of Arts.
The consumer organisations collect the samples of the products for
Checkthem is a provider of comprehensive background check. We search billions of public records to provide accurate and trustworthy info.
Yash had severe pain in his throat, so he called up the doctor and asked for a telephonic advice. The doctor prescribed him a sachet of Throat Reliever Hot Sip. He asked his servant to get a sachet from a local chemist with a cash memo. After consuming the sachet, he started feeling more ill, so he picked up the empty sachet and started reading the label. To his utter dismay, the sachet had already expired last month. Which of the following remedies is not available to him any longer as a consumer?
Because he has already consumed the product
Which of the following activities lie within the scope of consumer protection?
All of the above
Disputes of amount are settled at the level of District Forum?
Up to rupees twenty lakh
_______ are made to hear complaints of the value less than 5 lakhs.
The Process to file complaint with Consumer Courts in India, first you will need to buy a copy of the Consumer Protection Act. The format for filing a complaint is simple with the guidelines being provided as well. It is advisable to draft your complaint in a clear and concise manner testifying the facts and support it with the mandatory documentation.
Naina, her husband and her two minor daughters were travelling from Mumbai to Delhi, availing a company’s flight services in 2018. The airlines had issued boarding passes to all of them. Naina claimed in her plea that the airlines left all her family at the Mumbai Airport without informing them, despite their being in the airport premises. The family had to stay in a hotel and purchase new tickets the next day. The State Consumer Disputes Redressal Commission (SCDRC). on hearing the plea, asked an airline company to pay ₹50,000 to Naina and her family. Identify the right of consumers being exercised in the given case.
As per the _____________ the consumer has right to acquire knowledge and to be a well informed consumer through life.
According to right to consumer education:
The consumer has a right to acquire knowledge and to be a well informed consumer throughout life.
He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.
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