CBSE Refunds Class 12 Re-Evaluation Fee on Marks Increase, Launches Helpline

The Central Board of Secondary Education (CBSE) has provided significant relief to Class 12 students who are dissatisfied with their board examination results.

In an official notice, the Board stated that students applying for scanned copies of answer sheets, verification of marks, or re-evaluation will now be required to pay significantly lower fees compared to the previously prescribed rates.

Furthermore, the CBSE confirmed that if a student's marks increase after re-evaluation, the full amount of the re-evaluation fee will be refunded to them.

How Much Do Post-Result Services Cost Now?

CBSE has slashed the fees across the board. Here's a quick comparison:

The board said this step has been taken so that no student misses out on post-result services due to financial constraints.

What Are the Deadlines?

Students need to act fast. Here's the timeline CBSE has released:

All applications must be submitted through the official CBSE portals within the given deadlines.

How Does the Re-Evaluation Process Work?

Since CBSE has digitized all Class 12 answer sheets under the new On-Screen Marking (OSM) system, the process is now faster. Students first need to apply for scanned copies of their answer sheets. According to officials, these copies can be delivered within just a few hours.

Once students receive them, they can compare their evaluated answers with the official marking schemes available on CBSE's website. If they spot any issues, they can raise observations. A committee of subject experts will then review the flagged answers and give a final decision.

If the marks increase after this review, CBSE will refund the entire re-evaluation fee.

CBSE Launches Helpline for Students

Understanding the stress students and parents face after results, CBSE has set up dedicated support facilities:

• Tele-counselling helpline: 1800-11-8004 (toll-free) — available for exam, result, and evaluation-related guidance
• Email support: resultcbse2026@cbseshiksha.in — for official help with post-result queries

CBSE has also asked schools to spread this information widely so that students and parents don't miss the application windows.

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